Following Samsung’s Galaxy Note 7 combust-a-phone mess and product recall, Verizon went from “We won’t do anything,” to “OK, let’s brick them,” and now is at the “Seriously people, give us the phone before you hurt yourself” stage. Verizon’s latest move is to reroute calls from Note 7 phones to customer service to convince users to exchange their phone for something less flammable.
Don’t worry about powering down your Samsung Galaxy Note 7 before getting on your flight because the Department of Transportation and Federal Aviation Administration just banned the smartphone from all flights. As of Friday afternoon, the fire-prone Note 7 is classified as “forbidden hazardous material,” and come Saturday can’t be transported in your carry-on or checked luggage.
What’s the cost of designing and selling an smartphone that catches on fire? If you’re Samsung, it’s US$5.3 billion. The electronics maker is now estimating its losses for dealing with the Galaxy Note 7 debacle will climb well over its earlier projections and could go higher than its latest expectation.