MacsDesign Studio has released an update for Web Help Desk, bringing it to version 5.2. Web Help Desk is a Web app designed for IT support. This update has new features as well as WebObject 5.1 support. According to MacsDesign Studio:
MacsDesign Studio today released Web Help Desk 5.2, a powerful web application for technical support designed for education and small to medium sized business customers.
Built with the industry’s most powerful and mature application server, WebObjects 5 from Apple Computer®, Web Help Desk 5.2 offers an intuitive web interface and an excellent feature set for both end users and support technicians.
This latest update includes:
- Support for WebObjects 5.1
- an enhanced user interface
- improved asset management options
- powerful new search settings
- customizable asset and client fields and optional client self registration
You can find more information about Web Help Desk at the MacsDesign Studio Web site. A Web Help Desk 5.2 corporate base license is available for US$3,000.00.