Overcoming Panther's Repair Permissions Bug

"Lost connection with disk management tool" sure sounds like a pretty serious error to encounter when you are trying to repair your Macis permissions, but it turns out to be a fairly easy problem to overcome. If you are using Mac OS X 10.3.9 and iTunes 6.0.2 or higher, thereis a pretty good chance youive come across this error when using Disk Utility to repair permissions.

Although disconcerting, the error doesnit mean that your hard drive is about to blow up, or that your Mac will melt down. Turns out the error relates to iTunes, and all you have to do is remove a problem file to return everything back to normal. Hereis how:

  • Double-Click your hard drive to open it.
  • Open the Library folder.
  • Open the Receipts folder.
  • Find the file called iTunesX.pkg and drag it to the trash.


iTunesX.pgk is the culprit in our permissions dilemma.

Not comfortable messing around in your Library and System folders? No problem. You can also do a little bit of application shuffling to work around the problem.

  • Double-Click your hard drive to open it.
  • Open the Applications folder.
  • Drag the iTunes application to your Desktop.
  • Use Disk Utility to repair your permissions.
  • Put iTunes back in the Applications folder.

This bug is limited to Mac OS X 10.3.9, so Tiger users donit need to worry about it.