Apple Acknowledges MacBook Pro Video Issue, Offers Repair Program

After years of complaints, Apple has acknowledged that some MacBook Pro models suffer from serious video issues and is now offering an extended repair program. The affected models were made between 2011 and 2013 and have distorted or lost video issue, or unexpected restarts.

Apple offers extended repair program for defective MacBook Pro videoApple offers extended repair program for defective MacBook Pro video

Apple said 15-inch and 17-inch MacBook Pro models manufactured in 2011, along with 15-inch Retina MacBook Pro models made between mid 2012 and early 2013 could exhibit the issues covered by the free extended repair program. The repair extension is available in the United States and Canada now, and will launch in other countries on February 27.

MacBook Pro owners who previously paid for repairs covered by the program are eligible for a refund, too.

If your MacBook Pro has video issues and qualifies for the free repair program, you can take your computer to an Apple retail store or authorized service provider, or request a shipping box from Apple.

You can also use Apple Check Coverage tool to see if your laptop qualifies for the free repair.