Mac Experts Weigh In: OS X Quality is Declining

| Particle Debris

More and more Mac experts are weighing in on the idea that OS X quality has declined and has become noticeable and annoying in Yosemite. This is a new, uncomfortable feeling that Macintosh customers are unaccustomed to. That OS X no longer "just works" is an emerging meme.


To put this all into context, we have to remember that there are some very emotional fans of Apple. If a writer reports on a serious Apple problem, no matter how high the technical level and sincerity, feathers get ruffled and the author can be rudely excoriated in social media for not being a proper fan boy.  It is an art form to gently, gracefully pull the reader into the idea that something is wrong with an Apple product  and address it with maturity without letting emotions run wild.

The fact is, Apple does a metric boatload of things right. But the company is also run by human beings under considerable competitive pressure, and mistakes will be made. As always, we watch to see if Apple is in denial about awful bugs or whether things get better.

Often, it's left to one crusader to break the ice and take all the heat. Then, perhaps, it's safe for other writers to weigh in with a technical, level-headed approach. In the process, we can drill down to the truthful basics and real change can happen.

It All Started When...

The dam was burst on 4 January 2015 when Marco Arment wrote: "Apple has lost the functional high ground." This honest, constructive essay launched with:

“It just works” was never completely true, but I don’t think the list of qualifiers and asterisks has ever been longer. We now need to treat Apple’s OS and application releases with the same extreme skepticism and trepidation that conservative Windows IT departments employ.

Later, Mr. Arment wrote that he regretted publishing this piece (which you should now read if you haven't already). The scorching heat he received was bad enough, though it subsided in time as tempers cooled. What Mr. Arment regretted more was the ammunition he handed to the Apple haters lusting for blood.

Instead of what was intended to be constructive criticism of the most influential company in my life, I handed the press more poorly written fuel to hamfistedly stab Apple with my name and reputation behind it. And my name will be on that forever.

Even though something bad happened, the misuse by the media of expert analysis, good eventually triumphed.

Next page: Good coming from evil

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Could not agree more. Apple’s QA has really gone downhill. There are a number of new features in Yosemite that I rarely think about because they so rarely work. Handoff? Hah. Sometimes it works. Sometimes it doesn’t. iPhone calls on my computer. Have given up on getting it to work reliably. iTunes sync? That has issues too….

Oh, and when I’m out and about, sometimes the only way I can get personal hotspot to work is to restart my iPad, or iPhone, or both. Other times, it works perfectly.  Oh and Time Machine is a complete joke…. Sigh.  I’m not at the place where I can recommend Apple over Windows…


There’s absolutely no question that the quality of OS X is declining with each release; at least from a user-focused perspective. There are certainly the bugs that come with the 1.0 release out of the gate that have gained notoriety; for example with Mavericks, its issues with Gmail syncing, and with Yosemite, its serious Wi-Fi issues. The problems that bothers me the most are the things that they break in a new release, but were working perfectly fine in the previous version. Mavericks had broken the back gesture in the Finder, and did not fix that throughout its entire release (with functionality only recently returned in Yosemite). With Yosemite Safari, you can no longer either do a command+shift+option back gesture to open last page visited in a new window, or command+ back gesture into a new tab. Why in the hell they would kill these types of useful functionality with each concurrent release is completely beyond me. Does Apple not have quality controllers, or people who check off a punch list for these things before they publicly release??!

I’ve also had a chip on my shoulder for quite a while, regarding OS 10’s hodgepodge windowing from 10.6, on. I think the new way that full-screen apps and spaces work are definitely a good step in the right direction, but the way Expose has been working for the past few releases has been counter intuitive and less functional. For example, Expose+app unnecessarily hides every other non-app window, as if you should always only need to be 100% focused on the current app… Never mind that those background windows could still provide useful info and spatial orientation, as was previously the case. You can’t access docked windows within Expose+all windows, or if an application is hidden. Anytime you’ve launched into Expose, you can’t interact with the app switcher… I could go on and on but to summarize, the UI has become pretty cludgy over the past five years, and Apple would be a credit to their customers if they would take the time to do a serious rethink of OS X’s UI to facilitate and streamline.

Anyway, I would definitely not be opposed to Apple taking a little more time and care with each OS release, as opposed to meeting their strict marketing regimen with a yearly cycle. Hell, I wouldn’t even mind going back to it paid upgrades, if it meant we couldn’t get back to the quality and smart implementation that we saw in releases such as 10.3 through 10.5.


So true. Not just in OS-X either
Didn’t a number of writers including some here on TMO say that the latest release of iTunes was so bad it should be withdrawn? From a music player it’s now become mostly a store front. To do anything else is awkward, which rather detracts from why I’d buy anything.
IPhoto is awkward and has not been fixed in ages despite the interface problems going back years. And the replacement for iPhoto, is months late.
IMovie has floated over the last few years from simple to use to impossible to use to awkward to use.
Safari in iOS has an issue with the Regular Sites that makes it awkward to use.

See how many times I used the word awkward? Remember when Apple was known for user interface design? Intuitive software design? The escape button always would do the same thing, not only in Apple software, but in anything that was written to Apple’s standards? Remember when if you knew a key command it would work everywhere? Sure OS-X and before that AppleOS were a world unto themselves but there was some consistency, some stability. You didn’t have to figure out how to do things over and over. That’s ancient history now. You said it’s time for a Snow Leopard release, and that’s true. Right now we have something that’s starting to remind me of OS9. Buggy and feeling like its overextended, being asked to do too much. Fraying at the edges.

Then on top of these particular issues is just general sloppiness and lack of attention to detail. I mean iOS 8.0.1 mostly an update for iPhones, had a bug that disabled the phone. Seriously? How did that not get caught in testing? Sure new software, especially X.0 releases will have bugs, but it sure feels like they’re more common, more severe, and slower to get patched.

Mike Weasner

I’ve seen more annoying UI bugs in Yosemite than in previous OS X releases.  But even more serious is the increasing number of application crashes that occur in Yosemite, including with Apple’s own applications. Offering a public beta program does not relieve Apple of its responsibility for shipping quality products.

Lee Dronick

Perhaps what is needed is some competition, and a form that doesn’t expire.


geo: I put iTunes its own special category. It’s now so very un-Apple-like. It’s not just a storefront, but a synced, and restorer, and organizer (or dis-organizer) and who-know-what-else. For all I know there’s a Swiss Army knife and a kitchen sink in there - that I just haven’t found yet.

I know the reasons for never rebuilding from scratch (discovered being prime example) but in the case of iTunes it’s warranted. Heck - even iPhone doesn’t try to manage the store and play music—they are two separate apps. Why hasn’t that realization percolated into the iTunes team? Or, more particularly, into its management ?


Agreed. Airdrop, Handoff, Mail, OS X phone calls (basically all of the selling, er, *downloading* points of Yosemite), iTunes . . . none of them work reliably enough of the time. Tired of having to reset iTunes match or have iTunes not recognize the library it has used for years. The others, as stated by many at this point, don’t work well enough most of the time to even acknowledge their existence. The Mac will always be my platform of choice as well, but this is not the Apple I used to know. :/ Though I do understand the nature of the competition of the market, I would love to see more complete products being released rather than annual upgrade cycles if that’s what it takes.

Paul Goodwin

Well, all of you have reinforced my decision not to upgrade to Yosmite. I have never been an early adopter because I get very frustrated with loss of functionality. I haven’t upgraded to iTunes 12 either. My wife did, and the two of us spent a frustrating hour trying to do the simplest things we’ve always done because the UI changed - needlessly. IMHO everything past OS 10.6.8 has been worse as far as user friendliness.

At the large conglomerate where I worked before I retired, when things went wrong on a major program, we formed a task force whose sole charter was to identify the problems, get to the root cause, formulate fix options, assess, then implement the fixes. Apple needs a task force of their best and brightest. Can you imagine what the fish one diagrams would look like for this stuff?


I’m running Mountain Lion 10.8.5,  and I ain’t budging from it. EVER.
Quite frankly, there is too much stuff in OS X and others will surely agree, even though their too much stuff differs from mine.

Time for a slim, ultra-fast, rock-solid version of the OS. If I want additional functionality, I’m certain 3rd-partydevelopers would respond.

Paul Goodwin

iJack - I kinda regret upgrading from 10.8.5 to 10.9.


I doubt that Apple, for me, could breathe enough life into iPad to make me want to buy. For myself, my needs are met with my Mac—and my phone. But what I have recently discovered is that any smartphone can meet my needs. I don’t need an iPhone or iOS. Much of the added interoperability is not really necessary for my needs. If I do serious work, I truly need my Mac—Pages, Keynote, etc. on my phone or iPad would’t be enough. We have two or three iPads in my home, but while my wife and kids love them and use them daily, I have yet to feel any need. I’ve installed apps on them to see if they would be useful for me, but I just can’t find a use case. I find that the extra device (gads, I hate that word, but what other word to use?) is just in the way. I have my computer for when I need it, and it mostly stays home, but if I need it, it comes with me—and I have my phone. I do notes, alerts, schedule, contact, email, messaging, and even, in a pinch, with Google Docs, I have the rest. Pages is overkill to me. Keynote doesn’t have enough features (nor does Google Slides), and Google Sheets is more than enough for my needs, and it’s less “clunky” than Numbers. I would _love_ to be able to replace my laptop for most things with an iPad, but so far, it just can’t do it. It may be the keyboard, but I think it’s more the whole iOS just isn’t there for me. I don’t know how to fix it.

I will confess that, on occasion, the Samsung Note series calls me—and I hate Sammy… But I like the stylus. I used a Newton for over 10 years… I’m comfortable handwriting on a screen—if it only worked…

As to Yosemite, I understand there are problems, but for myself, I just haven’t seen any. I guess I no longer stress my systems like I used to… I need to change that. wink


Interesting. I’m the opposite. I’ve said that my 2012 MacBook Pro may be my last Mac, not because I’m going to {ugh} Windows, but because I see my iPad taking over most of the jobs. I already do a lot of my writing and nearly all of my gaming on it. I have iDraw for both and find I use the one on the iPad more. The one on the Mac is just for a bit of finishing. Photography is nice, especially because I can shoot a picture with the iPad (yes I’m one of THOSE people) and then add lines and captions in iDraw, then post it to Tumblr, or e-mail it or DropBox it or share it with iPhoto on the same device. I still do my iMovie stuff on the Mac but that’s mostly because I haven’t tried it on the iPad. Tumblr, e-mail, messaging, Skype FaceTime, all are on the iPad because I have it with me all the time. I even find fewer problems with TMO and other sites on the iPad vs on my Mac.

Of course each of us has different needs. We use our Macs for different things and with different workflows.  Right now though, I see a lot more potential in my iPad and iOS than in my Mac and OS-X.

Lee Dronick

I have mostly good luck with Yosemite. The biggest problem is that on my 2011 MacBook Pro with only 4GB of RAM that Aperture is a dog. Now I can double the RAM and I will, but I will not install Yosemite on my wife’s identically configured MacBook Pro. It is probably best suited for newer Macs.

iTunes needs a ground up redo.


Well apparently my experience is unique. I have had relatively few problems with Yosemite on either my 2010 mini or my 2012 iMac. I even put it on Lenovo ThinkCenter m55 I converted to a Hackintosh. Ran a bit slow, but still functional.

I have enjoyed using it and will continue to as far as I can tell. As usual, when updates come I install them and gradually the OS just becomes better.

I did delay updating iTunes until this last week because of all of the complaints, but so far I haven’t noticed any big problems.

Since upgrading required an upgrade in Aperture, I have ceased having problem which have been nagging me for 3 years no, so that is a big improvement.

Perhaps I am just missing the horror that OS X and iTunes have become, but for me they work just fine.


IMHO when The Boss was running the company it was quality first and the money (a lot of it) flowed in because of it. Now it’s how can we structure our products to glean every last digital penny from the user. They want to connect everything to everything in the hopes that it will latch on to another dime in sales profits, instead of letting the users decide how they want to connect to the greater internet.

Make a good product and they will beat a wide path to your door, again.

Ian Lewis

I must be one of the lucky ones because Yosemite for me has been a dream.  Very stable and a joy to use



A very thought-provoking PD this week.

Regarding Part I; it’s unfortunate that Arment came under as much criticism as he apparently did. This sort of open discussion, review, exchange and reassessment in any community both reflects and builds strength, at least when done with the intent to identify short-comings and elevate the status quo. Obviously, the methods by which one engages in this process are no less important than the perceived intent, both of which will profoundly influence response of the audience, whether friend or foe. Those whom are threatened by open debate, or who fret over the potential that exposing weaknesses will strengthen the hand of the enemy or weaken one’s own party, fail to understand the engines that drive progress.

On that score, that openly critical and even hostile parties will be quick to seize upon such public reflection to broadcast a platform’s weaknesses with a view to undermine its position, or discredit it as a reliable option, should no more curtail such open discourse anymore than it should for open societies to publicly debate their policies and actions, own up to shortcomings and move to correct them; for far from weakening those societies, transparency and the will to correct admitted flaws only strengthens and not weaken such societies, no matter how avidly the enemies of that state seize upon those admissions or vociferously denounce any attempts at correction. This is how open communities and societies engage in the process of progress, particularly when they have taken a wrong turn or one that has led to an unwelcome state of affairs.

Regarding the specifics of the critiques, Fleishman, Beijnum, McElhearn and and our very own Jim Tanous (I still regard him as part of TMO) have clearly articulated specific deficits that deserve, at the very least, close examination by Apple’s engineers and coders, no less than their senior leadership under whose watch these have occurred. While I personally have not experienced most of the behaviours each have cited, and would argue that most users probably have not experienced all of these either, these represent a range of anomalous behaviours to which the community of Apple clients have been exposed.

What is missing, to lend a sense of greater perspective, is what we use in Medicine when describing adverse events - the overall prevalence of these behaviours. It would permit a better prioritisation of which of these are the greater threats to the user experience and therefore should be prioritised. Hopefully, this is being compiled by Apple engineers in the telemetry they receive from automated reports from Apple devices.

On the other hand, I particularly appreciate Fleishman’s later post of 11 January in which he posits that some of this may be simple perception due to arbitrarily adhered to update cycles, which have become annualised - unnecessarily by his argument - and I believe he is correct. Apple are far better served by more functional software solutions than they are by refresh cycles per se. If the goal is best user experience, and this is compromised by annual OS releases, then extending those refreshes until quality assurance permits would seem in order. I further appreciate his point that initial 10.X.0 releases are not fully stable and optimised until 10.X.2 some 2 - 3 months downstream. Perhaps Apple’s interests would be better served by openly acknowledging this process and managing expectations.

Finally, as to whether or no Apple are moving towards powering all their devices, including Mac computers, on their own ARM mobile chipsets, I think this is something that Apple alone knows, but one thing is certain; Apple will, unhesitatingly and without remorse, move to adopt the most viable option for optimising the performance of their hardware, whether contracted out to a potential competitor or homegrown. However, history also shows that, to the extent that Apple can control the whole widget, they will. That fact, alone, will keep Intel, and any other Apple supplier, at their best performance.


Can’t really say I’ve had any problems with Yosemite, once I fugured out how to stop it from picking up my phone calls.


I have been of the general opinion that OS X is headed the wrong direction since 10.7.  Snow Leopard is, IMO, the last truly great Mac OS. While I can appreciate the concept of interoperability between Macintosh and iOS devices, it seems to me Apple is TOO focused on iOS and forgetting that Mac OS is supposed to run a computer first, and smart phones/MP(x) players/tablets a distant second.  Instead, Apple has been acting as if playing well with the iPhone is the primary goal of the Mac OS.

And don’t EVEN get me started on the hardware aspects, such as having the Pro being the only Mac left which can be user upgraded. It used to be longevity of the Mac was one of the primary selling points, and primary defense of the higher average cost of purchase. Now, if a Mac cannot be upgraded, then what happens when the newest OS release 3 years from now demands twice or more the RAM that came with it?  SOL, I guess - for Apple, because if they think I’m going to drop 2 grand on a 15” MacBook Pro with a severely limited lifetime due to no upgrades, they’ve got another think coming.



I forgot to mention in my post, but I use Adobe’s apps—InDesign and Photoshop regularly, and others a bit less regularly. None of these sorts of apps are on the iPad, and doubt they ever will be. I don’t know how I forgot about them when posting, considering I had them open and was using them. ::blushing::

But there are several of such sort of apps that won’t be on the iPad any time soon. I would like to think, though, that apps like iWork, GarageBand, etc. will soon be on par with the best desktop apps, but without some professional apps, with professional capabilities, I don’t want to bounce around among multiple computers, so I just stick with my MBP. grin


Year’s past I stood in line to get the new OS, ASAP for my home computer (as soon as it tested OK usually about a month, I’d throw it in the office cmputers). Though I can’t stand in line anymore even if I had the inclination, this time I am waiting for 10.10.2 to come out. Longest I’ve ever waited to install an Apple OS. Need Steve back to kick some ass.


I solidly agree with most of you who have posted here. I’ve bled six colors since my original Mac 128k in 1984 running System Software 1.0. Over the years I installed, used and supported every iteration of the Mac OS and saw it become increasingly stable and more powerful with each release. In 2000 I installed the “beta” of Mac OS X and helped many associates begin to see the Macintosh as a viable alternative to Windows NT/2000 at that time. As has been stated by others, each release of Mac OS X used to be something I anticipated and was eager to explore and master. Then came 10.7 (Lion) and something began to go wrong. Solid functions broke or were changed for no reason; new features often fell far short of promised functionality. I began to hesitate to upgrade on first release and now defer upgrading altogether. I’m currently running 10.8.5 on my mid-2010 MacPro and I’m happy with its performance. I’d like to move up to 10.9.x but reports of continued problems prevent me. As for 10.10.x (Yosemite), it’s a farce and should be a public embarrassment for Apple were it not for one thing ... the undue influence of Jonathan Ive in Apple’s software efforts, ostensibly to “provide leadership and direction for Human Interface (HI) across the company”. Ive may be a visionary when it comes to hardware design (and I give him full credit for that over the years) but, frankly, he’s ruined the appearance and functionality of iOS starting with 7.x and now he’s destabilizing and over-complicating Apple’s flagship Mac OS X. Look, I know Apple’s riding high with a current market capitalization of over $630 Billion, but I had to live through their darkest hours in the late 1990’s when they lost their way and nearly flamed out. Luckily, Steve Jobs was there to resurrect and revitalize the company. Love him or hate him, Steve had his finger on the pulsebeat of the marketplace and always focused on the needs of Apple’s users. It’s ironic that he was the one who recruited, groomed and promoted Jonathan Ive to the level of influence he enjoys today. However, someone at Apple or on its Board of Directors better start paying attention to what’s happening here. For as high as the mighty have risen, that’s how far they can fall - and fast. Wake up Tim Cook, Ive is killing the goose that laid the golden egg! Find out why quality control is regularly failing across the OS product line (e.g., the incredible iOS 8 debacle!) and stop emulating Windows 8 and Windows 10! Good grief!

Karen Clyde

I’ve spent half my day today trying to fix iTunes, which was working just fine until it spontaneously lost its ability to remain organized. Some is not fixable, for example, that with the release of iTunes 12, it suddenly decided to delete all played podcasts, a lot of which I can’t actually get back without paying money (i.e., This American Life), I mean, who puts “delete stuff” as the default??? I hate iOS 8 because my iPads are noticeably slower and a bunch of my games don’t work anymore. Fine, great, move forward, but please let us downgrade to iOS 7! I refuse to update any of my iOS devices anymore. And Yosemite. WTF? Ugly, slow and my computer would take forever or just get permanently stuck waking up from sleep and for what, I’m not sure what new functionality is worth it. The only thing I remember about it was the cool translucent wake screen and a few more options in the status bar, but otherwise, I don’t miss it at all. I downgraded to Mavericks after only about a week, which was a giant pain in the hindquarters and I’m still finding rarely used apps that require a reinstall. NO more OS X updates for me either until I’m convinced it’s worth it. Is this life post-Steve Jobs? Or is Yosemite another System 8 (does anyone even remember System 8?) or gasp, Windows 8?


I’m not a coder.  I don’t have any special computer skills.  I’m just a person who switched to Apple around 2005 when I became too frustrated with the WIndows world and was looking for something more functional and intuitive.  Now, ten years later, I’m ready to throw my MacPro out the window.  The hardware is still as great as ever but the software gets worse and worse by the day.  “Mail” is shit.  Iphotos was okay, but “photos” is so counterintuitive I’m going to have to abandon it completely. You’d think that with billions in surplus cash they would talk to the people who actually use their software, get some input, and make it usable again.  I use a Windows computer at work and they have made great strides in recent years.  If this keeps up, I’ll be heading back to Windows.  I suspect, from some of the comments here, I’m not alone.


Further to my comment immediately above, here’s a perfect case in point:  Like many people who use a camcorder I transfer my video files to an external hard drive so they don’t clog up my laptop’s.  iMovie 9 had a great function that allowed you to do that.  The files transferred with the metadata onto the external and automatically sorted the files according to date in easily identifiable files.  After hours of research I finally find out iMovie 10 etc. has no such function.  It’s just gone. I’ve had to go back to using iMovie 9 in order to do what I’ve always done. Once iMovie 9 stops being supported and no longer functions, I’ll have yet another reason to abandon ship.

I’m finding this typical with Apple software lately.  They strip away very good basic functions and replace them with a bunch of crap I don’t need and will never use.  Here’s another one: In “Mail” you used to be able to simply drag and drop attachments and they would appear below the “subject” line as a list.  Now the only way to attach a photo or whatever, is to embed it into the body of the email, often screwing up your formatting.  Anyone else wish for the good old days before iCloud when you could easily share photos with friends and family using a simple link?  i could go on and on. 

All of this reminds me too much of Windows 10 years ago.  Granted the machine doesn’t crash as often as my old Windows machine did back then, but my growing frustrations are making it all much less worthwhile and definitely not worth the price.

Tempust Coc

I agree Apple is definitely going downhill.

They are dropping dropping support for their devices and os way too soon.

Only reason I can surmise is to force you to purchase a new device or os when you are still satisfied with your current os or device.

I have a Mac Book Pro mid 2010 15” Retina. Wanted to upgrade win 7 on the pc side to win 10. Apple only supplies Boot Camp support for win 10 on laptops produced after 2010. I bought a top of the line laptop for specific reasons of longevity. My Mac book Pro today is still way above the performance of new laptops that are able to run win 10. Took me 3 weeks of workarounds to get win 10 working properly on my own. There response was win 10 wouldn’t run properly on models prior to 2013 which is completely untrue.

  I couldn’t get OSX, Win 10 and Storage partition to work properly on maverick without resorting to methods involving removing the drive from the laptop and making partitions on a PC. I could however do it with Snow Leopard. New OS are supposed to increase functionality not reduce it. Needless to say I decided to just keep running Snow Leopard.

  Then recently My iPhone 4S started having issues sending messages my provider asked me to update my phone to the latest update to fix the issue which I did. As soon as the update was finished all of a sudden my iphone would connect disconnect connection to my phone which wasn’t happening prior to updating the phone this was on the pc side so I go to the mac side same thing but after a few connects and reconnects it stabilized then it tells me I have to update to the latest iTunes when checking for updates it says all my software is at current updates at 11.4 for iTunes. So if I want to back up my phone now I am forced to upgrade my osx or go back to win 10 upgrade a patch for my phone. Ok so this is funny cause I can now back up my apple Iphone on the windows side but I cant on the Mac side unless I upgrade my osx to a version that makes dual booting OSX, Win OS and a storage.

My iPhone 4s and my 2010 Mac Book Pro are still more than adequate for my needs and honestly are still better than majority of new phones and laptops out today. I do not appreciate Apple dropping support for devices only 3 years behind current date and creating issues between devices forcing you to upgrade to a different OS.There is no reason they can’t make an iTunes that allows you to sync your phone on Snow Leopard it was syncing just fine until the last update.

So after many years of owning Mac Book Pros, iPhones and iPads I was thinking I think I may be done with apple products from now on until I played with my friends Iphone 6, so I do some search on the net and I run into an article stating that apple is now gluing their LCD panels to the external display screen, gluing the battery to the case and soldering the memory to the board. SO OMG now they want to make it so you can’t even replace your battery on your own or upgrade memory this was the final straw. They have restricted upgrading and repairing unless you go through them. They put wayyyyyyy too much thermal paste on my GPU and CPU causing overheating I had to remove apply proper amount on my own to fix over heat problems and now they want to force me to send in my laptop to them to do something as simple as replacing a battery and memory.

Good bye Apple

RIP Steve Jobs we will miss you, we are so sorry Apple corporate took your dream and turned it into something quite evil in my eyes.

Sad thing is many people keep purchasing products after companies practice bad policies, which tells them what they are doing ok and they will continue practicing bad policies.

After reading this have some thought on if you want to keep enabling them with this drive of trying to continually abandoning devices and OS by using updates that force them into being obsolete. Once you update an Iphone it is dam near impossible to roll it back to a older version. My advice do some research before updating your phone or osx or you may find your self having to purchase a new device or operating system to get them to work properly.

Apple is definitely not a green company and they are not eco friendly.

The aluminum case and the glass cover plate cannot be recycled cause they are glued in the newer models. Ask yourself if you want to support a company like this.

I may come back if they decide to refrain from bully approach to forced upgrade on devices and OS due to per-mature drop in update support on devices that are still very current or even exceeds new devices and if they stop this unnecessary gluing of parts restricting customers from doing self upgrades and repairs. Not to mention making the new breed of apple products non recyclable in a time where recycling is important to us and our environment.


Most who have been posting here seem to have many of the same issues.  Among my biggest ones these days are:
1.  Itunes transformation from functional library organizer/player to a counterintuitive disaster that can’t even properly sync podcasts without producing duplicates.
2. imovie: I’ve had to go back to v9.0.9 to find a version that could do something as simple as import videos from my video camera.
3. Macmail: Buggy, counter-intuitive mess.  Ever try to attach a photo without having it embed in the body of the email?  Good luck with that.
4. iphotos:  where do I even start?  Remember the good old MobileMe when you could easily share photos with friends and family with a few clicks? 

I could go on and on. As i said before, I’m getting such a bad case of deja vu with early 2000s Windows.

My question is this:  Does anyone know if Apple has any plans to actually fix the mess they created or are they just content to sit on their ever growing pile of money? 

With Steve Jobs gone who is going to rescue this company from incompetence this time?

Ted Mooney

The hard disk on my 16” powerbook went, so I bought a new PB while waiting for repair. No CD/DVD, no ethernet ports, no heart light—but most of all, no 16” widescreen. Retina display is no substitute for the wide screen.

And I got Yosemite instead of OS10.6—so no Eudora—and had to move to Mail which is atrociously broken! You view a page of emails hit, the scroll bar and instead of moving up one page, it moves up 1-1/8 or 1-1/4 pages, you miss messages and delete them accidentally. And trying to set up “filters”, the dialog box doesn’t fit in the page it draws for it, you have to guess what mailbox you’re looking at from the bottom half of the writing; the top is cut off.

Then you’re trying to work, and “feature creep” so all these social ‘trip wires’ start firing; “you’ve got messages on your phone”, “there’s an incoming call”. Worst, “your mouse battery is low”—no way to disable that one, just keeps coming up for 4 or 5 days until you do replace it. “You haven’t backed up to this backup disc for 2 weeks (my secondary backup)”.  I want my old operating system back!! Jobs is rolling over in his grave.


Jobs is spinning in his grave at 3000 rpms.

I just spent two hours trying to get “Finder” to find an external hard drive, FFS.

Issues like these are well known to Apple and whenever you do a search for these kinds of problems there are endless streams of frustrated former Apple enthusiasts pulling their hair our trying to work around these kinds of stupid problems.

My question is:  Why isn’t this more publicly discussed?  You’d think that there would be something on the news or Huffpost or something? Apple stock is tanking and they are blaming it iphone sales.  What about the fundamentals that got the company where it was before Steve Jobs died?  The public perception is that this company still produces a quality, forward thinking product, and that’s just no longer the case.

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