Some users of the England and Wales COVID-19 exposure notification app are mistakenly being sent messages that tell them to self-isolate. Sky News reported that they are test messages sent by Apple and Google, and this can be checked by trying to open the message to self-isolate.
The Department of Health and Social Care confirmed it was a « default message » sent by Google and Apple – the makers of the app’s technology – but it had already caused confusion… A Department of Health and Social Care spokesperson confirmed that default messages from Google and Apple would disappear or not be able to be clicked on. An official Test and Trace instruction to self-isolate would produce a message inside the app which said: « Please stay at home and self-isolate to keep yourself and others safe. » Apple or Google notifications, the spokesperson said, could be called « COVID-19 EXPOSURE LOGGING » or « COVID-19 Exposure Notifications ». It is not currently possible to turn off default messages
Check It Out: Some COVID-19 App Users in the UK are Getting Alerts from Apple, Not The NHS
