How to Unlock Your Off-Contract AT&T iPhone

| How-To

Following Friday’s unexpected news that AT&T will now unlock off-contract iPhones, information on the process is now available from Apple and AT&T.

AT&T iPhone UnlockImage via Shutterstock.

The Next Web confirmed the process with Apple on Sunday. To unlock your off-contract AT&T iPhone, simply follow the steps below.

  1. Locate your iPhone’s International Mobile Equipment Identity (IMEI) number. This can be found by going to Settings > General > About. Copy this number for later.
  2. Log into your myAT&T account.
  3. Head over to the Wireless Support Chat section of the site and click on Technical Support chat.
  4. Inform the AT&T representative that you’d like to unlock your iPhone and provide them with the IMEI number from Step 1.
  5. AT&T will verify that your phone’s contract has been completed and that your account is in good standing. It will then send this information off to Apple, which will contact you via email within 72 hours (although many users are reporting a much faster response).
  6. Once you receive the code from Apple, you’ll need to connect your iPhone to a Mac or PC running iTunes. Follow these steps to perform a backup and restore of the phone. Doing so will unlock the phone once it’s restored.

If you don’t see “Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue,” visit this Apple Support Article for troubleshooting steps.

That’s it! Your iPhone can now be used on compatible domestic and international GSM carriers simply by obtaining an applicable SIM card.

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Comments

Matias

Hey. My name is Matias. I’m from Argentina. I have a iphone 4. I want to unlock it. (Sorry, my English is not good.) I read that I need an account to unlock it. I wanted to sign up forat & t but could not because they ask me for phone number. From my country I can not call at & t. Does anyone can help me? thank you very much, greetings from Argentin

Jim Tanous

Does anyone can help me? thank you very much, greetings from Argentin

Hi Matias,

Unfortunately, this information only applies to AT&T customers in the United States. It will not work for your iPhone in Argentina. You’ll have to contact your mobile carrier in Argentina to see if they will allow you to unlock it.

Matias

Matias said:

Does anyone can help me? thank you very much, greetings from Argentin

Hi Matias,

Unfortunately, this information only applies to AT&T customers in the United States. It will not work for your iPhone in Argentina. You?ll have to contact your mobile carrier in Argentina to see if they will allow you to unlock it.

Thanks for the reply. My iphone is at & t. I can not communicate with AT & T. I have no account. Greetings from Argentina!

Nel

Will all version of iphone can be unlocked or just the 4 and 4s only , if i happen to have updated 3gs and my contract just ended will they unlock it ? Thanks

matias

Will all version of iphone can be unlocked or just the 4 and 4s only , if i happen to have updated 3gs and my contract just ended will they unlock it ? Thanks

hello, you can help to unlock my iphone? I’m from Argentina. I have not got an account with AT & T

Mookster

Argentina? Do iPhones even exist there?

E

Just jailbreak it, it’s easier than bothering with the unlock nonsense.

Paul Goodwin

What can you do on an unlocked iPhone that you can’t do with a “locked” one. I have an old iPhone that has been replaced with an iPhone 4. It will connect to the web via WiFi, play games etc. albeit pretty slowly compared to the iPhone 4.

Mohan

orry, my English

I can not communicate with AT & T.

You can do by calling AT&T Customer Care through skype. Since the AT&T CC number is a toll free number, you can place a call through skype and provide enough information and mostly your phone will get unlocked in a weeks / 2 weeks time.
Am from India, and did the same thing, but waiting for their update.

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