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Thieves Use Saw, Suction Cup, & Rappelling Gear to Steal Apple Laptops

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Thieves staged what is being described in the mainstream media as a "Hollywood Heist" to steal some US$26K in Apple laptops from a Best Buy location in South Brunswick, New Jersey. NJ.com reported that the thieves used a gas pipe to climb onto the roof of the store, cut a hole in the roof with a saw, a suction cup to remove the roof piece, and then rappelled down to where the laptops were in such a way where the security cameras in the store were obscured by banners, all without touching the floor.

"[The thieves displayed a] high level of sophistication," Detective James Ryan, a police department spokesman, told NJ.com. "They never set off any motion sensors. They never touched the floor. They rappelled in and rappelled out."

All told, the thieves managed to scoop up 20 Apple laptops, devices that tend to maintain their value when being sold in the open market.

"The tools they had to bring, the alarms they had to circumvent -- it certainly required a lot of high-level planning," Detective Ryan said. The police department said the thieves were comprised of at least 2-3 people, and that they may have been hitting other locations, as well.

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20 Observer Comments

All the sophistication for $26k street-price? Doesn’t seem like a big enough haul.

Hmmm. I wonder why they left the Dell’s and Zunes alone… Hmmm…

   Actions Lee Dronick said on March 4th, 2010 at 4:16 PM (Edited: 10/18/2011 6:20 PM):

Well the good news is that Best Buy finally had some Macs go out of the store.

Anyway sounds like an inside job because the thieves had to know the coordinates of where the Macs were stored and cut the hole in the roof at the correct place. Furthermore the cameras on the location of the Macs was conveniently masked by the banners. Unless they just grabbed what product they could from where they were hanging.

   Actions geoduck said on March 4th, 2010 at 4:45 PM (Edited: 01/26/2012 2:46 PM):

This is a very sophisticated job. After, presumably, casing the place, figuring out where the Macs were, and where the cameras would be obscured, they then had to figure out where to cut a hole in the roof in order to drop in precisely that location. That’s impressive. Even if they had inside help with the cameras/banners (not that they would have needed it. BB has lots of banners and the cameras would be targeted to catch ground level thieves), it’s no mean feet to figure out where to cut the hole. Ask anyone that puts in a window or doorway in their home. There’s normally a lot of measuring and checking from both sides, which they wouldn’t have been able to do.

As dstrickler said, $26k doesn’t seem like a lot for all this work, unless this were a proof of concept for a number of jobs.

Anyway sounds like an inside job because the thieves had to know the coordinates of where the Macs were stored and cut the hole in the roof at the correct place.

Walk in as a customer 2-3 days before with a gps.

   Actions Lee Dronick said on March 4th, 2010 at 6:35 PM (Edited: 10/18/2011 6:20 PM):

Walk in as a customer 2-3 days before with a gps.

What I was thinking is that the Macs were stored in the “back.” In the Best Buys that I have visited there were Macs on display, but none on the shelf so to speak. On Black Friday in my local Best Buy they had a rolling locked cage rack full of Macs on the floor.

Another possibility is that they cased the place and looked up at the ceiling to note where there is a ventilator or something that they could use as a reference.

For our friends from outside the USA and not familiar with the term Black Friday. It is traditionally the start of the Christmas gift buying season and the shopping malls are packed with customers.

   Actions geoduck said on March 4th, 2010 at 6:36 PM (Edited: 01/26/2012 2:46 PM):

Walk in as a customer 2-3 days before with a gps.

Would that be accurate enough? An error of 10-20 feet or so would be a big problem.  I’m not being facetious about this. I’m really curious if a handheld GPS device would be accurate enough inside a building.

All the sophistication for $26k street-price? Doesn’t seem like a big enough haul.

$26k will import a good amount of narcotics.

It’s a safe bet the robbers were also prepared for a Hollywood-style massacre in case anyone got in the way.  Very fortunate that nobody got killed.

Those laptops’ serial numbers were recorded and are on file.  Police will be watching the sales transactions AS WELL AS Apple noticing when the serial number requests updates. 

If they even try to move one of them, its only a matter of time before they are caught. 

What a waste.  Crime doesnt pay.  You will always be caught.

   Actions iJack said on March 4th, 2010 at 11:50 PM (Edited: 09/26/2011 1:30 PM):

Ya gotta love Jersey hoods!

Tony Soprano, anyone?

   Actions iJack said on March 4th, 2010 at 11:51 PM (Edited: 09/26/2011 1:30 PM):

You will always be caught.

You’re kidding, right?

Mike apparently isn’t aware of the Apple policy regarding stolen property. Apple doesn’t care.

   Actions blorenz said on March 5th, 2010 at 8:54 AM (Edited: 03/05/2010 9:17 AM):

anybody know where i can get a new mac laptop…..cheap?

lol

bl

   Actions Lee Dronick said on March 5th, 2010 at 9:06 AM (Edited: 10/18/2011 6:20 PM):

anybody know where i can get a new mac laptop…..cheap?

There were some guys selling some in the back parking lot of The Bada Bing

Mike apparently isn’t aware of the Apple policy regarding stolen property. Apple doesn’t care.

If I remember correctly in the story a few months ago where the woman who had her Macbook stolen did not file a police report.

   Actions Former Specialist said on March 5th, 2010 at 10:55 AM:

AS WELL AS Apple noticing when the serial number requests updates. 

Um, what? You really think Apple does this? Yikes. Not a chance.

Mike apparently isn’t aware of the Apple policy regarding stolen property. Apple doesn’t care.

I used to work at an Apple retail store. It’s not that Apple doesn’t care. I was frustrated several times by not being able to help customers who came in having just lost/stolen a Mac or iPhone or whatever. We even had a ski area call once at the end of a season having found a number of iPods after the snow melted. We couldn’t help them.

It has to do with protecting customer information (what if it was your iPod that the ski area found, and what if it wasn’t the ski area but someone claiming to be them who then stole your identity after I gave them your phone number or something?). It also has to do with staying out of possible fraud disputes (what if you sold your iPhone to someone on eBay, then claimed it was stolen, then Apple “caught” the new owner when they came in for Genius Bar service? who does Apple believe?). It’s not worth getting involved in these types of situations, unfortunately — it would quickly become much more trouble than it’s worth.

Maybe you see that as Apple not caring. Fine. But as a shareholder, I would rather Apple spent money continuing to innovate and turn a profit instead of getting involved in a bunch of sticky legal situations where it shouldn’t be. Theft and loss are why people have insurance. Apple’s not in the insurance business.

The fact that Apple doesnt care or Apple (and everyone else) wants to stay out of possible fraud lawsuits is THE REASON this nation has come completely undone and that criminals like this will reap the rewards of their work.

I, for one, am a shareholder and I would want Apple NAILING THE GUYS D!CKS TO THE WALL.  Stop hiding behind the profit BS and start getting this nation back on track or we’re completely doomed before you know it.

   Actions Lee Dronick said on March 5th, 2010 at 2:34 PM (Edited: 10/18/2011 6:20 PM):

I would want Apple NAILING THE GUYS D!CKS TO THE WALL

I am sure if caught they will get duly punished in compliance with the 8th Amendment to the Constitution of the United States, there is a free app for that. I personally think that a store employee is involved either directly or by supplying information. I would think that Detective Drebin is interrogating employees and suspects will be motherboarded, in violation of the Bill of Rights, until they confess.

From whom did the thieves steal, Best Buy or Apple? Seriously do the Macs belong to Apple until sold by a non-Apple retailer or does the store buy them from Apple and then resell them.

   Actions iJack said on March 5th, 2010 at 3:08 PM (Edited: 09/26/2011 1:30 PM):

From whom did the thieves steal, Best Buy or Apple? Seriously do the Macs belong to Apple until sold by a non-Apple retailer or does the store buy them from Apple and then resell them.

Apple don’t sell anything on consignment, so the Macs belonged to Best Buy.

   Actions Lee Dronick said on March 5th, 2010 at 3:31 PM (Edited: 10/18/2011 6:20 PM):

Apple don’t sell anything on consignment, so the Macs belonged to Best Buy.

Thanks Jack

   Actions iJack said on March 5th, 2010 at 7:43 PM (Edited: 09/26/2011 1:30 PM):

No problem, Harry.

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