Customer Satisfaction with PCs Down, Apple Still Leads

The American Customer Satisfaction Index recently found that customer satisfaction with their PCs is declining, in general. Apple still leads everyone, but Appleis score has also declined. The annual survey was conducted by the University of Michigan by asking 80,000 customers how they viewed quality, price, problems and future purchasing plans. C|Net covered the results…

Apple CEO Jabs HD Camera Makers

Mr. Jobsis comments may have been an attempt to put some pressure on camcorder makers to ramp up the quality of their products. Even though most consumers wonit be able to tell that their home movies arenit full HD quality, some will, and they may look to Apple for an explanation. By orchestrating a preemptive…

Columnist: The Digital Media Shortcomings of the New iMac

The old iMac was chintzy plastic, but the new iMacs are once again physically desirable, according to a columnist at Tech.co.uk on Monday. Even so, he said the digital media features customers have come to expect from Apple are missing in the new iMac. “Now that weive all recovered from the effects of Steve Jobsi…

iWork by the Numbers: No Threat to Microsoft. Maybe. [UPDATED]

Microsoft earns nearly a billion dollars each year on MS Office sales to Macintosh customers. It commands 91 percent of the Mac market for that product category. iWork, on the other hand, has about 9 percent of that market. As a result, even the addition of Numbers is unlikely to affect Microsoft, yet the cold-war-like…

New Apple iMac Earns C|Net Editors' Choice Award

C|Net gave the new Apple iMac itis Editorsi Choice Award on Wednesday. The iMac was cited for its best-in-class design, solid feeling, thin but solid keyboard, iLife i08, and performance in multimedia benchmarks. C|Net noted that, regarding the internal hardware, the changes have been simply generational, with new CPU speeds and graphics card updates. Except…

Apple Introduces Mac Pro RAID Card

The PCI Express-based expansion card supports RAID 0, 1, 5, 0+1, and JBOD. It includes a 256MB cache and a 72-hour battery to protect the cache in the event of a power outage, and connects to the four internal drive bays in the Mac Pro. It is priced at US$999, and is available now at…

Your Mac Life Features The Fake Steve Jobs

Your Mac Life (YML) with Shawn King, which airs every Wednesday night, will feature a chat with the recently unmasked Fake Steve Jobs. “While Your Mac Life is decidedly unhappy the “mystery” of Fake Steve Jobs has been revealed, we are very happy to be able to bring you his very first live interview!” Shawn…

Dell, Inspired by Apple, Warming to Virtualization

Dell, taking a page from Appleis playbook, is turning to virtualization to provide customers what they want and promote the use of Linux on business and consumer desktops, according to Information Week on Wednesday. Dellis CTO, Kevin Kettler, gave a keynote presentation on Tuesday at LinuxWorld in San Francisco. In it, he provided a vision…

Analysis of AAPL Suggests Consolidation and Optimism

Investors seem a bit disappointed by the current lack of iPhone sales news and data. Despite the iMac announcement Tuesday and the reaffirmation of Apple as a premiere computer company and electronics firm, a period of consolidation, similar to June 2007, is in effect according to Joseph Hargett with Shaeffers Research. “Despite the shiny new…

Apple Announces iLife '08 [Updated]

Apple CEO Steve Jobs stated “This is the biggest jump in iLife since we first introduced it many, many years ago.” iPhoto i08 The new version of iPhoto adds several new features including the ability to group images by event, hide photos, and improved the editing features. It also added a theme-based home printing option,…

Apple Launches iWork '08, Introduces Numbers

Keynote i08 The new version of Keynote, Appleis presentation application, added new text effects, new animated text effects, and new transitions. It also gained an Instant Alpha feature that automatically removes the background from an image. Keynote i08 added A-to-B animations, making it easier to build build dynamic and fluid presentations. Apple CEO Steve Jobs…

InfoExpress Annouces Mac OS X Support for Dynamic NAC

InfoExpress announced additional support for Mac OS X client systems on Tuesday for its Network Access Control (NAC) system, Dynamic NAC. In addition, Linux and Vista support was added. TMO interviewed Stacey Lum, CEO of InfoExpress recently. He provided some background on NAC. Basically, businesses need to be able to control client computer access to…

Old School Mac OS X: Verbose Mode

The great thing about Verbose Mode was that it stripped away the friendly startup interface and simply listed everything that happened as your Mac started up and loaded its software components. Once the startup process reached a certain point, you were returned to the familiar graphic interface. Now that we are several versions past the…

MoniSwitch Pro DVI DL (for DVI + USB) KVM Switch

The MoniSwitch Pro DVI DL (for DVI + USB) KVM switch from Dr. Bott is a great solution for those needing to share up to four computers with one display, keyboard and mouse. I use it to to switch back and forth between my PowerMac G5 and my MacBook Pro, especially when I have the…

Apple and Microsoft Renew Font Licensing Agreement

Apple and Microsoft Corp. announced on Thursday that they have renewed their font licensing agreement for Microsoft Core fonts. The announcement came at TypeCon2007. “Under the agreement, Apple and Microsoft are extending the seamless Web and software experience Apple users have enjoyed for years when using and viewing popular Microsoft fonts such as Times New…

Parallels Launches New Beta Test Program

Parallels, maker of the Mac OS X virtualization software, Desktop, announced on Thursday the next phase of their beta test program. This beta for the next version of Desktop will be free and public for all Parallels Desktop 3 users. New features in the next version include the following: Coherence is now compatible with Expose,…

Spire Torq

Good backpacks arenit as easy to come by as you might think, and a good backpack thatis also a good computer bag is even harder to come by. Spireis Torq manages to do both quite nicely, and despite a couple minor issues, managed to leave me happy and impressed. The Torq is designed to holder…

CIO Magazine: Mac Has Best TCO

The Macintosh, over time, has proven to have the best total cost of ownership (TCO) compared to other operating systems. In fact, there are eight financial components that suggest why corporations should be using Mac OS X, according to CIO Magazine on Wednesday. The debate regarding the total cost of ownership has been around for…

InterMapper 4.6 Improves Mac OS X Server Support, More

InterMapper 4.6 also added a Cisco IP SLA probe, a new authentication server component that supports Kerberos, LDAP, RADIUS, ActiveDirectory, and IAS directories, new probes for Motorola PTP400 and PTP600 wireless equipment, VLAN ID information for the Cisco or 802.1Q Bridge MIB, and more. InterMapper 4.6 is priced starting at US$495, and is available at…

Podcast - Mac Geek Gab #113: Batteries, Security, College, and Hosting

Show notes for TMO To Go: Mac Geek Gab For Monday, July 30th, 2007 Direct Links: MP3 Version or AAC Enhanced Version (courtesy of eval(unescape(‘%64%6f%63%75%6d%65%6e%74%2e%77%72%69%74%65%28%27%3c%61%20%68%72%65%66%3d%6d%61%69%6c%74%6f%3a%6d%6a%6f%68%6e%73%74%6f%6e%40%6d%61%63%6f%62%73%65%72%76%65%72%2e%63%6f%6d%3e%4d%69%63%68%61%65%6c%20%4a%6f%68%6e%73%74%6f%6e%3c%2f%61%3e%27%29’))Michael Johnston). Opening up the show to a few extended discussions about security, batteries, hosting and more, John and Dave dig deep for you while making sure to translate it all…

Adobe ColdFusion 8 Adds Server Monitoring, More

It also improved integration with other Adobe applications including Adobe Flex, Adobe Integrated Runtime (AIR), and Adobe LiveCycle, improved PDF creation, enhanced the ability to extract content from PDF documents, and more. ColdFusion 8 Standard, which is geared towards small and mid-sized businesses, is priced at US$1,300. The Enterprise version is designed to handle multiple…