Departing Apple Retail Employee Outlines Grievances to CEO

The email, reproduced at the employee’s website, describes a devolution of the internal organization and treatment of Apple Retail employees in recent years. The author claims that Apple’s “CORE” training, which stresses individual customer attention, has become almost completely supplanted by the traditional bottom-line approach that other electronic retailers, such as Best Buy, are known…

Mysterious GameStore App for iPhone Hits App Store

The app’s complete description states, “This application allows you to buy different things from within the app.”GameStore’s screenshot on the App Store shows a list of games available for purchase, although the image doesn’t match Apple’s usual style of showing just the app and excluding the iPhone’s status bar. Considering the app seems brand new,…

Siri Curses Out 12 Year Old After Prankster Meddling

The Sun reported that young Charlie Le Quesne approached an iPhone 4S on display at the Tesco in Coventry and asked Siri, “How many people are there in the world?” Siri’s alleged response: “Shut the f*** up, you ugly t***.” Now, we all know that Siri can be a bit cheeky sometimes, but such a…

Apple Posts iTunes Match Setup Guide, FAQ

Apple makes all of the music you purchase on iTunes available to all of your iTunes-enabled devices and computers for free through what Apple calls “iTunes in the Cloud.” iTunes Match is a paid service (US$24.99 per year) that matches this functionality for all of your music, no matter where you got it. The service…

Apple Launches 12 Days of Christmas Promo for Canada, Europe

iTunes customers can expect to get different free songs, books, apps and videos each day. The promo is kicking off with three free tracks from Coldplay’s iTunes Festival in London from earlier this year.Each day’s offering will be available for just 24 hours, and Apple is letting customers sign up for email reminders so they…

Go Daddy SOPA Support Leads to Domain Exodus

In response to outcry from the public and angry customers, Go Daddy CEO Warren Adelman stated,Fighting online piracy is of the utmost importance, which is why Go Daddy has been working to help craft revisions to this legislation — but we can clearly do better. It’s very important that all Internet stakeholders work together on…

Why Apple Strays from “Keep it Simple”

As it turns out, Apple’s detours from the road to simplicity are not limited to iCloud. As I continue to use OS X Lion and iOS 5, especially their sync-related features, I keep discovering more places where Apple has strayed. My latest frustration concerns what, on the surface, should be a very simple task: Syncing…

Apple to Build “Prototype” Apple Store in Palo Alto

Apple’s Current Apple Store at 451 University in Palo Alto, CASource: Apple  “Our Palo Alto store was one of our first retail stores when we opened it nearly a decade ago and it’s been incredibly popular,” an Apple spokesperson said in a statement. “We are planning a beautiful new store just a few steps away,…

Report Shows App Store for iPhone & iPad Each Outgross Android

Source: Distimo (Click the image to see a larger version) The information is part of Distimo’s Full Year 2011 report on all the major mobile app stores. According to that report, “nearly all of the app stores” more than doubled the total number of available apps over the course of 2011, and Windows Phone 7…

Enjoy The Santa App From Wet Nose Design

Wet Nose Design has created an adorable app called Santa’s Big Helper, designed to support your kids’ belief in Santa while giving them activities to pass the time while they wait for the big day. The app is compatible with iPhone, iPod touch and iPad. It requires iOS 5.0 or later. It is available in English…

Phishing Scam Targets MobileMe Customers

Phishing scams are efforts to trick users into voluntarily giving up login information, passwords, or account numbers. They can many forms, but the most common tend to be emails the bad guys hope you will either reply to or emails that include links to pages set up to spoof legitimate businesses. In this case, the…

Verbatim’s Bluetooth Mobile Keyboard Is Handy

Verbatim’s Bluetooth Mobil Keyboard (97872) is made for traveling. It folds in half and comes with a travel case. When open it measures 12-in. When closed, 6.5-in long and 4-in. wide. The keys are full size, and there are numerous function keys included: arrow keys, tab keys, and sound controls. There is no forward delete.…

iPad Factory Explosion Hospitalizes 23

Reports claim there wasn’t a fire associated with the explosion, according to Reuters, and Apple is launching its own investigation into the incident. The factory was located in Shanghai’s Songjiang industrial park.Several people were injured at an iPad 2 parts factoryApple spokesperson Carolyn Wu commented, “Our hearts go out to the people who were hurt…

SOPA Vote Hit with Surprise Delay

The bill would make it surprisingly easy to get court orders to shut down any website suspected of participating — directly or indirectly — in copyright infringement. Internet service providers would be required to block access to sites that host or link to other sites suspected of copyright infringement, and unauthorized streaming of copyright-protected content…

Saxo Bank “Outrageous Prediction:” AAPL Declines 50% in 2012

The point of the company’s “Outrageous Predictions” list is to identify events that are “unlikely to happen,” but that have more chance of happening than the markets are currently accounting for. The firm says that it believes investors should consider such events that have “under-recognized probabilities.” So what better headline grabber is there than the…

Apple Things of Christmas Past and Future

Here’s another Apple venture that’s doing really well, the Apple TV. Don Reisinger reports that of the nearly 12 million “set-top” boxes sold in 2011, Apple’s take was 4 million Apple TVs. We don’t often think about market share in that category, and Apple has about 32 percent. Here’s the story: “Apple TV the king…

Senator Franken Troubled by Responses to Carrier IQ Questions

“I appreciate the responses I received, but I’m still very troubled by what’s going on,” Senator Franken said. He added,People have a fundamental right to control their private information. After reading the companies’ responses, I’m still concerned that this right is not being respected. The average user of any device equipped with Carrier IQ software…

Amazon Selling 1 Million Kindles Per Week

The Kindle Fire was announced in September as a US$199 tablet based on a forked version of Android. The company built a custom interface with hooks into its digital music, movies and TV shows, and the title digital content, Kindle ebooks. The 7” device offers limited features compared to Apple’s iPad 2, but it’s been…

International iTunes Match Launch Stumbles

International iTunes Match launch: Not so goodCustomers in the U.K., Canada, Australia, and New Zealand were initially able to sign up for iTunes Match on Wednesday, but that option has since been pulled. Apple has been telling customers that signed up during the brief window when iTunes Match was available that they will receive a…

1980 Steve Jobs Speech Shows Early User Experience Focus

Frame from Steve Jobs Speech in 1980 The video was donated to the Computer History Museum by Regis McKenna, the public relations maestro who worked with Steve Jobs throughout his career in the areas of marketing and public relations. Most of the semi-prepared segment of the presentation talks a lot about general computer industry in…

Apple Board Member Andrea Jung Steps Down as Avon CEO

Andrea Jung Source: Avon Ms. Jung was once a shining star in the executive world. She took over the helm of Avon in 1999, and her company’s stock more than tripled during the first six years of her tenure. In recent years, the company’s stock has suffered, in part because the firm is facing bribery…

Apple in Talks to Buy Flash Storage Company Anobit

Apple may be buying another chip design companyAnobit is a chip design company, much like PA Semi — another company Apple purchased in 2006. The flash memory storage solutions Anobit designs have found their way into mobile devices and the enterprise market.The company states that its Memory Signal Processing tech ” is comprised of proprietary…

Apple Improves iTunes Match with iTunes 10.5.2 Update

iTunes & iTunes Match The update is a 16.6MB download in Lion through Software Update. Apple has added the update to its Downloads site, but that currently resolves to the 10.5.1 download. The update is, however, available at the iTunes download page. iTunes for Windows was also updated to version 10.5.2.