LONDON – Online smartphone retailers in the UK are being criticized for wrongly refusing customers Black Friday deals. UK cellular service provider Vodafone experienced problems with its credit check systems. As a result, some customers wanting the cut-price deals were mistakenly declined. According to the BBC, « 5% of consumers experienced the issue. » Mobiles.co.uk, owned by Carphone Warehouse, was particularly affected as it attracted many customers on the back of significant deals for the iPhone XR. From the BBC’s report:
Carphone Warehouse-owned website Mobiles.co.uk and other online phone retailers are facing a backlash from customers wrongly refused Black Friday smartphone deals. A problem with Vodafone’s credit check systems meant that some applications submitted via the contract resellers were incorrectly turned down.
Check It Out: UK Smartphone Vendors Criticised for Black Friday Smartphone Deals Failure
