J.D. Powers found that Apple Music customers have the highest customer satisfaction ratings amongst streaming music services. In a report authored by Kirk Parsons, the firm attributed those results, in part, to the strength of Apple’s ecosystem.
Apple indirectly confirmed it purchased the machine learning company Tuplejump, adding to its collection of artificial intelligence talent. Tuplejump’s technology is designed to process large amounts of data to make it easier to work with, which sounds like a great fit for Siri.
iOS 10 makes some nice changes to the music player app. Unfortunately, the Repeat and Shuffle buttons no longer appear at the bottom of the Now Playing screen. Where’d they go? It’s easy, and John explains.
Tim Cook reiterated his interest in both virtual and augmented reality this week, but argued that augmented reality has the potential to be a much larger deal than VR. So, with dozens of tech firms from Valve to Samsung to Facebook to Microsoft jumping in, what is Apple waiting for?
As expected, Apple today released the latest versions of its mobile operating systems. iOS 10 is now available for the iPhone 5 and newer, iPad mini and newer, iPad (4th generation) and newer, and the 6th generation iPod touch, while watchOS 3 is ready to go for all Apple Watch owners.
Numbers and facts are boring. Entertainment is fun. That’s true whether the subject is politics or technology. If you can entertain people who are bored with facts, light them up in fact, your publication will do well. For example, crafty editors know that there’s money to be made bad-mouthing Apple. It will never stop. And it will never cease to amaze us. Jonny Evans ponders and John Martellaro explains.
Apple had two major changes in iPhone 7 beyond incremental improvements. The first is the much-talked about lack of an auxiliary port for headphones, but the other will effect the way we do things far longer than the transition to Lightning audio. That’s moving from a physical Home Button to a touch-sensitive, stationary Home Button. Here’s what Bryan Chaffin thought about it during his hands-on session at Apple’s media event.
iPhone 7 and iPhone 7 Plus deliveries were showing several week delays only minutes after preorders launched, but don’t count on seeing how many sold come Monday because Apple isn’t sharing the numbers. The company said the numbers don’t reflect actual demand and don’t hold any value for investors.
iPhone 7 and iPhone 7 Plus went on pre-order Friday morning, and delivery times for iPhone 7 Jet Black slipped to November within 20 minutes. All other colors on iPhone 7 Plus range from 6-8 business days to 2-3 weeks. Many iPhone 7 models are still available for delivery on the 16th.
Apple’s big focus today is the iPhone 7 and Apple Watch Series 2, but that doesn’t mean the Mac didn’t get any love—or more precisely, macOS Sierra. Apple quietly updated the Sierra website on Wednesday to say the replacement for Mac OS X El Capitan will ship on September 20th.
Apple embraced wireless earbuds on Wednesday with the introduction of its AirPods earbuds. AirPods are designed to connect to the iPhone and Apple Watch over Bluetooth, and let you quickly switch between which device where they’re streaming audio.
Apple’s “See you on the 7th” event is set to start at 10AM pacific time today, and The Mac Observer will be on location at the Bill Graham Civic Center in San Francisco to cover the day’s big announcements. CEO Tim Cook and other company executives are expected to take the stage to show off the successor to the iPhone 6s and iPhone 6s Plus, and possibly the Apple Watch 2.
Does Apple have an ageist problem when hiring for its Apple retail locations? If so, it’s not institutional, and the situation that sparked the original story doesn’t actually back up such a claim. Bryan Chaffin digs into the issues.
Apple sort of activated its long-held, but dormant Twitter account @Apple. It’s yet another symbol of CEO Tim Cook’s decision to take a more active role in shaping the Apple narrative.
Apple is about to start cleaning the App Store’s house by removing outdated and abandoned apps. The change should make it easier to find the apps you’re looking for, improve discoverability, and cut down on apps that aren’t compatible with current iOS versions. Developers trying to manipulate search results with long app names are in for a surprise, too.