Apple Restriction on PowerBook Repair Has Annoyed Customers

Many Apple customers who bought 15-inch Aluminum PowerBooks found a problem with their lower memory slot. Apple has addressed the issue in an Repair Extension Program notice, but has restricted the program to those PowerBooks manufactured only between January and April 2005. In a story published at Low End Mac Tuesday, Charles Moore summarized the issues.

The article pointed to an on-line petition where customers whoive experienced the problem, but are not included in the Repair Extension Program, have asked Apple to be included.

Customers have experienced the problem in these PowerBook models, purchased outside the Apple specified time frame, according to the article.

  • PowerBook G4, 15", 1.67 GHz
  • PowerBook G4, 15". 1.5 GHz
  • PowerBook G4, 15", 1.33 GHz
  • PowerBook G4, 15", 1.25 GHz
  • PowerBook G4, 15", 1 GHz