Apple began replacing the bottom case piece on white MacBooks ahead of the Memorial Day weekend for units where the non-slip rubber surface is detaching. The company launched the replacement program in response to issues where some MacBook owners were having issues where the rubber bottom sheet was detaching from the rest of the laptop case.
“Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue,” Apple stated in a Knowledge Base article. “Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.”
MacBook owners can get their MacBook repaired at no cost by scheduling a Genius Bar appointment at an Apple Store, or by visiting an authorized Apple Service Center. Owners can also order a do-it-yourself repair kit that includes a replacement bottom panel, screw driver and instructions.