Some Apple iBooks have had a problem booting, displaying only a blank screen when powered up. Customers have jumped through hoops to solve the problem, Apple has denied the problem, but now the culprit seems to have been found, according to The Register on Thursday.
Responding to complaints in Denmark, the National Consumer Agency in Denmark sent a suspect iBook to an independent laboratory. "The investigation showed solder joints between two components had broken, so a current could no longer pass through them. The breakage was found to occur because the joints loosen slightly every time the computer is turned on and off," according to a translation by The Register.
Apple customers in Denmark will now be able to get their computers fixed by Apple based on the investigation. Whether Apple customers outside Denmark can also take advantage of this finding and have their iBooks repaired has not yet been determined.