iCloud Storage Upgrades Suddenly Show 2050 Expiration

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What appears to be a bug in Apple's iCloud online storage system started showing an expiration date of 2050 for users that received an extra 20GB of storage for free after migrating from MobileMe. The odd date showed up in user accounts on Sunday, which also happened to be the last day they were set to receive the additional online storage space for free.

iCloud's iOS settings show extra storage expiring in 2050iCloud's iOS settings show extra storage expiring in 2050

Apple reminded former MobileMe users about a week ago that the extra 20GB of storage they received for free would go away unless they chose to pay for an add-on package starting at US$20 a year for 10GB. The company said that if users didn't choose an extra storage plan they'd drop back to the default 5GB free plan.

By Monday morning, however, subscriber accounts were still showing the extra 20GB of storage and their expiration date was pushed to 2050 even if they hadn't paid for an upgrade plan. Subscribers saw the 2050 date when they checked their iCloud subscription on iOS devices and in System Preferences on their Mac.

System Preferences shows the 2050 expiration date, tooSystem Preferences shows the 2050 expiration date, too

While 20GB of free online storage until 2050 would be a great deal for iCloud users, it's almost certainly nothing more than a bug in Apple's subscription system. Apple also had iTunes Store issues on Sunday, and that also happened to be the day the company's Ping music-related social service was set to shut down.

The Mac Observer asked Apple for clarification on the issue because for now users can't pay to extend their online storage plans, but we haven't received a response yet.

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Comments

Dan

Maybe its a nice gesture from Apple at trying to make it up to those who paid for .mac and Mobile Me

furbies

Showing the same here.

It would be nice if Apple was rewarding all of us who had paid for .mac and then mobile me for years…

But like Jeff says, it’s most likely a glitch…

geoduck

iCloud Expiration issue
AppStore/iTunes Store issues
Multiple glitches with iOS6
Apple is getting sloppy

Jeff Gamet

I wouldn’t complain if Apple gave us MobileMe migrators several years of free storage, but I doubt that’s what’s happening. I’m going with it being a glitch, and I have to wonder what’s happening behind the scenes since we had iTunes Store issues over the weekend, too.

Joey

My guess is that in the system they set it up as a kind of extended trial to workaround the billing system. So they set the expiration date as 2050 just so it would “never” expire. (is iCloud going to be around in 2050?..Doubt it)

wab95

Indeed, I just checked, and found that storage plan is 20GB, and that I will be charged $40/yr on 09/30/50.

Quite frankly, I’m quite pleased with 38 years until the next bill. I’m all for expanding that practice to other entities - AT&T comes to mind.

If this date anomaly appeared after the iTunes Store glitch was fixed, then that would, in my view, increase the probability that they are related.

Jeff:

While we are discussing glitches, the improved interface here at TMO is not devoid of them. I repeatedly have to log into every page that I open. If I try to post something, but forgot to log into a particular page, I get an error message, have to copy/save what I’ve written, log in, re-paste and then send. Not terribly user friendly. Also, we still are unable to paste in url’s as we used to nor copy-cite other comments and many other features, like editing posted comments, that made for a nicer user experience as commenters here at TMO. One could be forgiven for concluding that TMO would rather us read than comment (which I am confident is not the case), but it remains more difficult to do so than in the past.

Is this something that is a work in progress, or have we arrived at our new normal destination?

furbies

Is this something that is a work in progress, or have we arrived at our new normal destination?

+1

I too miss a lot of the old interface. The ability to highlight and click Quote.

The ability to ignore other posters.

The ability to report spammers & trolls.

Are they coming back soon ?

Steve Thomas

I’ve had the same problem with the iCloud renewal system.  I am noticing that my iPhone 4S has stopped backing up automatically. Also the. iCloud tabs in safari have stopped transferring data between my 4S and iPad/mac.

I assume this is because my 4s uses 10GB of iCloud storage and I now should only have 5GB of Free storage. I’ve just pressed Back up to iCloud now on my 4S and that has backed up and now the iCloud tabs are synced. Again across my devices.

Very sloppy by Apple.

mikey

00:34 Wed.03.Oct.2012 here, UK time…
Still showing “30/09/50”, with 25GB’s.

Please folks, YOU ARE NOT GONNA BE CHARGED HERE (either for 1 yr or 50 yrs!): IT"S A GLITCH.
Grow-up and stop moaning, do the adult thing by leaving it a couple of weeks to see if it corrects itself.

furbies

Jeff

Any updated info regarding the 2050 expiry date ?

Jeff Gamet

We’re all still seeing the 2050 expiration date, and Apple hasn’t responded to our request for more info. Looks like we’re all kind of in the dark on what’s up.

At least we still have our extra 20GB storage. For now.

furbies

Jeff, I just received an email from Apple:

Dear Peter XXXXXXX,

When you moved your MobileMe account to iCloud, we provided you with a complimentary storage upgrade beyond the standard 5GB that comes with an iCloud account to help you with the transition. Originally, this storage upgrade was set to expire on September 30, 2012.

As a thank you to our former MobileMe members, we will continue to provide you with this complimentary storage upgrade at no charge, for an additional year, until September 30, 2013. No action is required on your part. For complete details, please read this article.: http://support.apple.com/kb/HT5527?viewlocale=en_US&locale=en_US

Thank you again for using iCloud,

iCloud Team

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