ChatGPT is down for many users worldwide today. People trying to log in or send a message are running into errors, and reports are coming in from the United States, Europe, India, Japan, and Australia.
Complaints started building up on DownDetector and X within a short window this afternoon. Most of what people are describing points to the login or authentication layer rather than the chat model itself.
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Users say they get stuck on a loading screen, get signed out in the middle of a conversation, or cannot open their older chats at all. Both free and paid ChatGPT accounts seem to be affected, and the trouble is not limited to the website. Some people on the mobile app have run into the same login problems.
Common symptoms being reported include:
- Failed logins or repeated authentication errors
- Chat history that will not load
- Sessions ending without warning
- “Service unavailable” messages when sending a prompt
OpenAI’s Response So Far
OpenAI’s status page lists the affected services as under investigation. At the same time, the page has flipped between showing an active issue and showing normal operation while engineers work through the fix. This kind of mismatch is common during login related outages, since the sign in system can break down even while the core chatbot keeps running fine underneath it.
This is not the first rough week for ChatGPT. Just two days earlier, on July 23, OpenAI dealt with a separate outage affecting ChatGPT, Codex, and its API that took close to 24 hours to fully resolve. With this new round of complaints landing so soon after that incident, users on social media have started asking why the service has been running into trouble so often lately.
If you cannot get into ChatGPT right now, a few small steps can help before you assume the worst:
- Refresh the page, or fully close and reopen the app
- Log out and log back in instead of just refreshing
- Check status.openai.com for the latest update
- Try the mobile app if the website will not load, or the other way around
OpenAI has not shared a root cause or a timeline for a fix yet, and this piece will be updated once more information comes in.
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