At ZDNet, Chris Matyszczyk, recounts his discussion with a former Apple store manager. Described are the three eras of the Apple retail stores, starting with the « golden age » under SVP Ron Johnson. After Johnson left Apple, in this employee’s opinion, the experience went vastly down hill. It’s just one ex-employee’s view. but fascinating reading nevertheless.
Check It Out: The Three Eras of the Apple Retail Stores
Discussion