The Verge writes:
Samsung may have finally fixed the Galaxy Fold and confirmed new release dates for the foldable phone, but anyone who preordered the phone earlier this year may still be out of luck: Samsung is emailing customers to cancel all preorders while it “rethink[s] the entire customer experience” surrounding the sale of the phone,
How un-Apple.
Check It Out: Samsung Rethinks the Galaxy Fold Customer Experience