Google Stadia opened up preorders for its subscription gaming service on June 6th. However, The Verge reported that some so-called ‘Founders’ who pre-ordered the service are having issues getting in.

Though Stadia is now live, many buyers are reporting they haven’t received the most crucial piece of the entire Stadia package: the invite email that opens the door to actually let them in. Many on Stadia’s official Discord server are performing what they’re calling a “code check” to let others know whether their codes have been sent, and whether their devices have actually been shipped. Others are reporting the usernames they wanted are already taken.

Check It Out: Some Google Stadia is Having Problems

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