Apple has expanded Emergency SOS Live Video to Brazil through a new partnership with RapidSOS, giving emergency communications centers a way to request live video directly from iPhone users during calls to 190, Brazil’s emergency police number.
The feature works on iPhone 14 and later, although availability depends on the device and situation. When an emergency operator decides that video would help, they can send a request to the caller’s iPhone, and the user can then choose whether to start sharing live camera footage.
How Emergency SOS Live Video Works in Brazil
RapidSOS announced that emergency communications centers across Brazil can access Emergency SOS Live Video through its UNITE platform at no additional cost for centers already using its core modules. Operators control when they request video and can restrict access based on staff roles, while callers can stop sharing at any time.
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Apple also allows users to upload existing photos and videos when emergency services request them, and emergency services can retain copies of content shared during an incident.
RapidSOS first supported Apple Emergency SOS Live Video in the United States when iOS 18 launched in September 2024, and Brazil now becomes another major market where emergency centers can use the technology.
RapidSOS founder and CEO Michael Martin described the Brazil expansion as part of the company’s wider push to bring the feature to emergency services worldwide:
“Apple Emergency SOS Live Video represents a fundamental shift in how emergency services can protect the communities they serve. RapidSOS was proud to be the first platform to enable this capability in the United States, and we are committed to bringing that same life-saving technology to emergency services around the world.”
The integration encrypts video sharing by default, and callers must approve each request before emergency operators can see live footage from their iPhone.
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