A system transcribing and vetting audio from Skype and Cortana was run for years with “no security measures,” according to a former Microsoft contractor. The Guardian revealed that workers could access recordings through a simple Chrome web app.
The recordings, both deliberate and accidentally invoked activations of the voice assistant, as well as some Skype phone calls, were simply accessed by Microsoft workers through a web app running in Google’s Chrome browser, on their personal laptops, over the Chinese internet, according to the contractor. Workers had no cybersecurity help to protect the data from criminal or state interference, and were even instructed to do the work using new Microsoft accounts all with the same password, for ease of management, the former contractor said. Employee vetting was practically nonexistent, he added.