Bryan Chaffin and Charlotte Henry join host Kelly Guimont to discuss Apple’s expansion of iPhone repair programs, and iPhone event invites.
With a special chip on the battery, Apple is locking down new iPhone batteries to prevent third-party repairs. Instead, you’ll have to go to an Apple store or an authorized repair center.
iFixit reports that replacing a battery in the iPhone XR, XS, or XS Max generates a “service” message saying the phone is “unable to verify this iPhone has a genuine Apple battery.” The phone will also not display any battery health readings.
The change is due to the chip on the battery itself. In addition to being able to relay information about battery cycles and temperature to the phone, the chips on the newer iPhone models also have an authentication feature for pairing with a specific phone.
John Martellaro and Adam Christianson join host Kelly Guimont to talk about Siri’s grading program and the end of John’s MacBook repair saga.
Dr. Mac says he’s used iPhones for more than a decade (since June 29, 2007, to be precise). And, in that time, he’s used 11 or 12 different iPhone models, all of which had been pretty much reliable…until last week. Get the scoop in Dr. Mac’s Rants & Raves Episode #341.
iFixit recently did an AirPods 2 teardown to see what’s different and how repairable they were. The verdict?
Let’s get the second of those points out of the way right away: they are not serviceable at all. iFixit had to go to almost comical lengths to open the AirPods up, and despite their expertise and tools, the iFixit team was unable to do so without permanently damaging the product. They described the product as “disappointingly disposable,” which is to say there is no practical way to service or repair them even at a professional shop.
A support document from Apple found a problem with certain iPhone X models that may cause a certain component of the display module to fail.
Headlines have been saying that Apple diagnostic software effectively kills the right to repair movement. But iFixit disagrees.
If you have a 2017 13-inch MacBook Pro with function keys and the SSD or logic board fails, Apple has a bigger repair in store for you.
Sometimes Apple extends device warranty coverage for specific issues, and keeps a list online so it’s easy to know if you have something that’s potentially due for repair or replacement.
If you need to get your brand new iPhone X screen repaired and you don’t have AppleCare+ it’ll cost you up to US$549.
Apple is offering a new three-year service policy for its Smart Keyboard iPad accessory. The company found that some keyboards were having functional issues during usage. Faulty Smart Connectors and sticky, repeating and non-responsive keys being some of the issues.
Apple doesn’t make it easy for people to get parts for do-it-yourself repairs, and some states want to change that. Kelly Guimont and John Martellaro join Jeff Gamet to debate whether or not companies should be required to make device parts available outside of authorized repair centers, plus they look at a claim Apple is actually pretty crappy ad designing products.