macOS: Using Screen Sharing Within Messages

· Melissa Holt · Quick Tip

If your friend is having problems on his Mac, you’ve gotta know that Messages has a built-in screen-sharing feature that’ll let you help from afar.

Apple Support Forums Down, Possibly for Update

· Bryan Chaffin · News

We'll be back.

Apple’s support forums are down. The company didn’t specify what it was doing, but the graphic put in place of the forums says, “We are busy updating Apple Support Communities for you and will be back shortly.” [Update: the forums are back up.]

Apple Support App for iPhone, iPad Comes to US App Store

· Jeff Gamet · Cool Stuff Found

The Apple Support app for the iPhone and iPad is now available in the U.S. App Store, making it easier for Apple product users to schedule Genius Bar appointments and get other help. The app lists all of the Apple products registered to you, offers tips and suggestions, schedule repair appointments, schedule support calls, and more. The app is a free download at the App Store and in addition to helping you out it’s a shocking reminder for how may Apple products we’re buying.

Apple Support App for iPhone, iPad Comes to US App Store