Apple has launched AppleCare+ in Indonesia, giving customers access to extended hardware protection and dedicated technical support. The move allows buyers across the country to add paid coverage to their Apple devices beyond the standard warranty period.
Most Apple products already include a one-year limited warranty that covers hardware failures and manufacturing defects. Customers also receive up to 90 days of complimentary technical support. With AppleCare+, users can extend that coverage and add protection for accidental damage, including drops and spills. The plan also covers battery service when capacity falls below 80 percent and provides 24/7 priority access to Apple support teams.
Apple announced the expansion as part of its broader effort to bring AppleCare services to more markets worldwide.
Kaiann Drance, Apple’s vice president for Worldwide iPhone Product Marketing, said, “AppleCare brings peace of mind to our customers, with comprehensive protection for their products and support from Apple experts. Today’s launch is part of our ongoing commitment to expand access to AppleCare coverage and deliver the best experience for our customers around the world.”
What AppleCare+ Covers in Indonesia
AppleCare+ in Indonesia applies to a range of products, including:
- iPhone
- iPad
- Mac
- Apple Watch
- Pro Display XDR
- Apple TV
Customers can access repairs and service through Apple Authorized Service Providers in Indonesia. They can choose mail-in repairs or visit service locations in person. Some Mac users may also qualify for on-site service, depending on eligibility and location.
In addition, AppleCare+ offers global repair coverage, which allows customers traveling abroad to receive service through Apple’s international network, subject to local parts and service availability.
Customers can purchase AppleCare+ when they buy a qualifying device or within 12 months of the original purchase date. Apple directs customers in Indonesia to its local AppleCare+ webpage for detailed pricing and plan information.
With this rollout, Apple strengthens its after-sales support presence in Indonesia and gives customers more protection options for their devices.
