Xfinity Data Breach Settlement: How To Claim Your Money Now

Back in 2023, hackers broke into Xfinity and accessed the personal information of about 36 million customers. The company faced a class action lawsuit over the security failure and recently agreed to a massive 117.5 million dollar settlement. If you had an active account during that time, your data was likely affected by the breach, meaning you can now claim a cash payout.

Find out what happened during the massive security failure

The issue started in late 2023 when Citrix, a software provider for Xfinity, discovered a flaw in its products. Hackers used this weakness to enter the internal systems of Xfinity between October 16 and October 19. The company contacted federal law enforcement and launched an investigation.

The intruders managed to steal usernames and hashed passwords. For many people, the exposed details also included names, contact information, dates of birth, secret security questions, and the last four digits of social security numbers.

Xfinity successfully patched its systems shortly after the incident, but the hackers had already taken the data.

Follow these simple steps to claim your settlement money

Comcast emailed every affected user to explain the situation. You need a unique settlement member ID number to get your money, which is located inside that original notification message. If you lost the email, you can use the lookup form on the official settlement website to retrieve your ID.

Once you have the number, submit your claim online. You can choose a flat cash payout, estimated at around $50. If you lost money or spent time dealing with identity theft because of the breach, you can submit documented proof to request a larger amount.

The final payout depends on how many people file a claim, so the estimate could change. Make sure to complete your application before the deadline so you do not miss out on the compensation.