iOS 17/17.5.1 Stuck on Update Requested? 7 Proven Fixes

Stuck on Update Requested

Are you trying to update iOS 17.5.1 but can’t do so because it is stuck on the “Update Requested…” screen? You’re not alone. It is a common issue that users encounter frequently. Hence, we’ve put together this guide that will help you fix this issue.

How To Fix iOS 17.5.1 Stuck on Update Requested

1. Force Quit Settings and Restart iPhone

The best solution to get rid of these bugs and move past the “Update Requested…” screen is to force quit the settings app and restart the iPhone.  

Time needed: 3 minutes

Here’s how to force quit Settings, restart your iPhone, and update iOS:

  1. Open Settings on your iPhone and swipe up from the bottom or press the Home button to head to the Home Screen. 

  2. Now, swipe up and hold from the bottom or double press the Home button to view the Recent Apps list. 

  3. Swipe up on the Settings app to remove it from the Recent Apps list. 

    Force Quit the Settings app

  4. Restart your iPhone. If you’re unaware of the steps, you can ask Siri to restart your iPhone

  5. After your iPhone restarts, go to Settings > General > Software Update.

  6. If these steps have helped you move past the “Update Requested…” screen, you can then tap the Update Now or Install Now button to update iOS 17.5.1 to the latest version. 

2. Check the Internet Connection

An unstable or slow internet connection can be another reason iOS 17.5.1 is stuck on the Update Requested… screen. Please ensure that you have an active and stable internet connection. You can check your internet speed on any internet speed test website

Moreover, Low Data Mode can also prevent your iPhone from moving past the Update Requested screen.

  1. Open Settings on your iPhone and head to the Wi-Fi option.
  2. Tap on the Wi-Fi network to which your iPhone is connected. Or, tap the “i” button located to the right of the Wi-Fi network. 
  3. On the next screen, disable the Low Data Mode toggle.
    Disable Low Data Mode for Wi-Fi to fix iOS 17 Stuck on Update Requested
  4. If you’re using Mobile Data, head to Settings and tap the Mobile/Cellular Data option.
  5. On the next screen, select the “Mobile/Cellular Data Options” option.
  6. Then tap the Data Mode option and select Standard, Allow More Data on 5G, or any other option apart from Low Data Mode. 
    Disable Low Data Mode for Mobile Data

3. Disable VPN

  1. Open Settings on your iPhone and head to the General option. 
  2. Scroll down and select the VPN & Device Management option. 
    Head to VPN and Device Management
  3. Tap the VPN option on the next screen.
  4. Disable the Status toggle to disconnect from the VPN service. 
    Disable the VPN toggle to Fix iOS 17 Stuck on Update Requested

Alternatively, if you see a VPN toggle on the Settings screen, you can toggle it off to disconnect from the VPN service. 

4. Delete the iOS Update File

  1. Open Settings on your iPhone and head to the General option. 
  2. Tap the iPhone Storage option. 
  3. On the iPhone screen, scroll down and tap the Software Update option.
  4. Next, tap the Delete Update button.
  5. Tap the Delete Update button in the pop-up to confirm your selection.
    Delete iOS Update file on iPhone  
  6. Head back to General settings and select the Software Update option. 
  7. Tap the Update Now or Install Now button and enter the iPhone’s passcode

5. Clear Storage Space

Low storage space can be another reason the iPhone can’t move past the Update Requested screen. Minor iOS updates are relatively small compared to others. However, major iOS updates have large file sizes. 

Therefore, please ensure that your iPhone has at least 1 to 1.5x times the file size as free storage space to download and install the software. 

  1. Open Settings on your iPhone and head to the General option.
  2. Tap the iPhone Storage option. 
    Head to iPhone Storage
  3. The next screen will display the amount of occupied and total storage space on your iPhone. You can delete apps that you don’t use often to free up storage space on your iPhone. 
  4. Tap on any app you want to delete.
  5. Next, tap the Delete App button, and then tap the Delete App pop-up to confirm your selection. 
    Manage iPhone Storage to To Fix iOS 17 Stuck on Update Requested

The iPhone might also display a “Recommendations” option. Click on it and iOS will recommend actions to free up storage space on your iPhone. 

An alternative for the steps mentioned above, and even quicker in my experience, would be a handy maintenance tool. For example, when I want to clear storage space on my iPhone or Mac, I use Intego Washing Machine.

It has a specific iOS/macOS cleaning engine that declutters all build-ups, such as unnecessary files and caches, optimizing your device within minutes.

➡️ Get Intego Washing Machine

6. Reset Network Settings

Misconfigured network settings or temporary bugs and glitches within network settings can be the reason the iOS 17.5.1 update is stuck on the “Update Requested” screen. We suggest resetting network settings as it might help fix the issue. 

  1. Open Settings on your iPhone and head to the General option. 
  2. Here, scroll down and select the Transfer or Reset iPhone option. 
  3. On the next page, tap the Reset option. 
  4. Then select the Reset Network Settings option. 
  5. Enter the device passcode to confirm your selection. 
  6. Tap the Reset Network Settings option in the pop-up to confirm your selection. 
Reset Network Settings To Fix iOS 17 Stuck on Update Requested

7. Update iPhone Using Mac 

Even if the iOS 17.5 update is stuck on the Update Requested screen, you can still update your iPhone using a Mac. Here’s how:

  1. Connect your iPhone to your Mac using a Lightning or Type C cable. Please ensure that the cable is MFi certified. You can use the charging cable that comes bundled with your iPhone. 
  2. Click Allow on your Mac. 
  3. Open the Finder and click the iPhone option under the Locations menu in the sidebar.
  4. Click the Trust button under the Trust “iPhone”? Screen. 
    Click the Trust button
  5. Now, unlock your iPhone and tap the Trust button on the “Trust This Computer?” pop-up. 
  6. Enter your iPhone’s passcode to confirm your selection. 
  7. The Finder will have access to your iPhone and display the information. 
  8. Click the Check For Update button under the Software menu in the Finder. 
    Click the Check for Update button
  9. Click the Download and Update option. Follow the on-screen instructions to update your iPhone using your Mac. 

If you do not have a Mac or have an older Mac with iTunes, you can update your iPhone through iTunes

In case none of the aforementioned steps help you, we suggest contacting Apple Support. That said, if you have any doubts regarding this guide, please let us know in the comments below. 

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