NO2 – Carrier’s Customers Losing Signal, But Only if They Have an iPhone XR

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LONDON – O2 customers with an iPhone XR reported experiencing repeated losses of signal. Both Apple and the cellular network provider confirmed the issue.

O2 and Apple Confirm iPhone XR Issue

A spokesperson for the carrier told BBC News:

We’re working closely with our partners to resolve an intermittent issue affecting some of our customers using iPhone XR. We thank any customers affected for their patience.

Meanwhile, Apple commented:

We are aware of an issue causing intermittent network connectivity effecting some O2 customers, and we will have a fix in an upcoming software release.

Until that update, restarting the device temporarily resolves the issue.

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