TikTok is facing complaints from European consumer group BEUC. It specifically criticized the social video app’s privacy and child safety policies, which it said are “unclear, ambiguous and favor TikTok to the detriment of its users.”
BEUC Blasts TikTok Over Child Protection
BEUC also said that “TikTok fails to protect children and teenagers from hidden advertising and potentially harmful content on its platform,” and claimed its personal data processing practices are misleading. The rapidly growing app’s “copyright terms are equally unfair,” it said, as they “give TikTok an irrevocable right to use, distribute and reproduce the videos published by users, without remuneration.” The group’s, Director General, Monqiue Goyens said:
In just a few years, TikTok has become one of the most popular social media apps with millions of users across Europe. But TikTok is letting its users down by breaching their rights on a massive scale. We have discovered a whole series of consumer rights infringements and therefore filed a complaint against TikTok. Children love TikTok but the company fails to keep them protected. We do not want our youngest ones to be exposed to pervasive hidden advertising and unknowingly turned into billboards when they are just trying to have fun.
Video App Says Privacy Policies Protect Younger Users
Tragic Case Leads to Increased Scrutiny of TikTok
TikTok, owned by Chinese firm ByteDance, sits top of the iOS App Store charts in many countries. It was threatened with a block in Italy following the death of a 10-year-old girl in Italy after she allegedly took part in a “blackout challenge” on the app. Following the tragic case, Italy’s data protection agency told TikTok to reverify the age of all users and delete accounts of those aged under-13.