Hisense TV AirPlay Not Working? Here’s How To Fix That

Text Hisense TV AirPlay Not Working Here’s How To Fix That Over TV

Don’t hastily send your Hisense TV in for repairs just because AirPlay is not working—there are several potential underlying causes behind this issue. And in all likelihood, you can troubleshoot them yourself. Here’s what you should know if you’re having trouble mirroring your iPhone, Mac, or iPad to your Hisense smart TV.

Why Is Hisense TV AirPlay Not Working?

There are several possible reasons why AirPlay is not working on your Hisense TV. You might have an unstable internet connection, a TV model incompatible with AirPlay, or an outdated OS version. Likewise, you might have to configure your AirPlay and system settings.

Is My Hisense TV Compatible With AirPlay?

Hisense only introduced AirPlay compatibility in 2022—unfortunately, you can’t mirror Apple devices if you have an older model. Here’s a more extensive list of Hisense TV models that support AirPlay and HomeKit.

2022A63H Series, A65H Series, A6H Series, A6HAU Series, A7H Series, A85H Series, A9H Series, E7H (43” 50”) Series
2023A63H Series, A6K Series, A7K Series, A85H Series, A85K Series, A9H Series, E7H (43” 50”) Series, E7K Series

What To Do if AirPlay Is Not Working on a Hisense TV

Before diving into the more complex solutions, try these quick fixes first:

  • Check your network settings: If AirPlay is not working on your Hisense TV, check if it’s on the same network as your Apple device. Also, ensure you use a stable wired or wireless connection.
  • Restart your Hisense TV and Apple device: Unplug your Hisense TV and reboot your Apple device. Doing so should clear any processes or minor glitches interfering with your AirPlay connection.
  • Update to the latest VIDAA OS and iOS versions: On your Hisense TV, go to Settings > Device Preferences > About > System Update and scan for new VIDAA OS versions. As for your Apple device, open Settings > General > Software Update.

1. Configure Your Hisense TV AirPlay Settings

Time needed: 5 minutes

See if you turned off AirPlay by accident—here’s how to find it on any Hisense TV model:

  1. On your Hisense TV, Go to Settings > Connection > AirPlay and HomeKit.

    The AirPlay and HomeKit Settings in Hisense System Settings
    Image Credits: WebPro Education

  2. Toggle on the button for AirPlay.

    Configuring the Hisense TV AirPlay Settings Toggle Button
    Image Credits: WebPro Education

2. Adjust the DNS Settings of Your ISP

If AirPlay is still not working despite having your Hisense TV and Apple device on the same stable network, adjust your DNS settings. You can use free, secure public DNS servers for troubleshooting.

  1. On your iPhone or iPad, go to Settings > Wi-Fi.
    The Wi-Fi Section on iOS Settings iPhone
  2. Tap the information icon (i) beside your Wi-Fi network and select Configure DNS.
    Configure DNS Settings on iPhone Wi-Fi
  3. Tap Manual > Add Server.
    Manually Configure DNS Settings on iOS Settings
  4. Input a public DNS server like or then tap Done.

You can try other public DNS servers if these two options fail.

Google Public DNS

  • IPv4: and
  • IPv6: 2001:4860:4860::8888 and 2001:4860:4860::8844

Cloudflare DNS

  • IPv4: and
  • IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001


  • IPv4: and
  • IPv6: 2620:0:ccc::2 and 2620:0:ccd::2

3. Disconnect the Devices Paired With Your Hisense TV

See if you left any AirPlay devices connected to your Hisense TV—they could prevent you from screen mirroring new devices.

  1. Go to Settings > Connection > AirPlay and HomeKit.
  2. Open Require Code.
    Require Code Section on AirPlay and HomeKit Settings Hisense TV
    Image Credits: WebPro Education
  3. Select Reset Paired Devices.

4. Reset Your Hisense TV Back to Its Factory Settings

  1. Open Settings and go to System > System Settings > Advanced System Settings > Factory Reset.
    The Factory Reset Section under Advanced System Settings on Hisense TV
    Image Credits: GuideRealm
  2. Select Factory Reset Everything.
    Factory Reset Everything on Hisense TV
    Image Credits: GuideRealm
  3. Input the confirmation code that appears on the screen.
    Enter Code and Pin to Factory Reset Hisense TV
    Image Credits: GuideRealm

Call Hisense Support and Apple Support if AirPlay is still not working on your TV. They’ll check your devices for hardware damage. But if AirPlay also lags on other screen mirroring platforms, you can try other brand-specific troubleshooting steps.

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