The days of panicking about being stuck in an unfamiliar or remote location due to car troubles with no cellular or Wi-Fi service are way behind us. With the iPhone 14 and 15’s innovative Roadside Assistance via Satellite feature, Apple has merged its cutting-edge technology with the trusted services of AAA (American Automobile Association). Whether you’ve run out of fuel in the wilderness or experienced a flat tire on a deserted road, Apple ensures you’re only a few taps away from help. Read on to find out how to use the feature.
Using Roadside Assistance via Satellite on iPhone 14 and 15
Emergency SOS and Roadside Assistance via satellite work best in open spaces with clear sky visibility. Obstructions like trees or buildings can affect performance.
AAA offers roadside support for vehicles with four wheels, including cars and trucks.
Note: Roadside Assistance via Satellite requires iOS 17, thus we recommend checking out how to upgrade to iOS 17 in case you haven’t done so already.
Time needed: 1 minute
- Open Messages, tap the New Message button, and type Roadside in the address field.
- Tap the Roadside Assistance result then select the type of assistance you require from options such as Locked Out, No Fuel, Flat Tire, Vehicle Does Not Start, and Vehicle Stuck.
- Follow the on-screen instructions to connect your iPhone to the nearest satellite. This will involve pointing it in a certain direction.
- The provider will send you a message and arrange for AAA services to be sent to your accurate GPS coordinates.
If you try calling 911 and can’t get through, you can send a text to emergency services or a provider for roadside help using satellite connectivity.
Roadside Assistance via satellite, in collaboration with AAA, is available only in the U.S. for two years free with the activation of the iPhone 14 and iPhone 15 series. Afterward, AAA may charge for services. Non-AAA members with these iPhones can use the service on a pay-per-use basis.
As we have already said, Roadside Assistance via satellite is only available in the U.S., including Puerto Rico, and excluding the U.S. Virgin Islands. For those visiting the U.S. from abroad, this feature is accessible, unless their iPhone was purchased in the following countries: Armenia, Belarus, mainland China, Hong Kong, Macao, Kazakhstan, Kyrgyzstan, and Russia.
In the age of technology, being left stranded due to automotive issues and no cellular or Wi-Fi service should be a concern of the past. Thanks to Apple’s Roadside Assistance via Satellite feature on the iPhone 14 and 15 series, help is always within reach, irrespective of your location. For further reading, explore the new features on the iPhone 15 and 15 Plus.