Let’s face it, most people hate detailing with email – writing, reading, and organizing it. Wired dug into the science that may offer a solution.
Email is a valuable tool because it’s flexible, allows broad collaboration even with people outside your company, and it’s asynchronous, meaning the receiver and sender don’t need to both be online or working at the same time. “We’ve turned the advantages into disadvantages,” says Giurge. “It’s something that should be used as an asynchronous means of communication, and somehow we started using it as an ‘all the time’ means of communication. Instant messaging tools, such as Slack, may require an immediate acknowledgement—even if it’s just a GIF or thumbs up emoji—as they’re generally used as ways to collaborate on work at the same time. But it’s time to reconsider email more like old-fashioned paper mail: Upon receiving your broadband bill from your ISP, you don’t, after all, write a letter to confirm receipt and signal your intent to pay; you just pay it when you have a moment.
Check It Out: Stop Treating Email Like Slack
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