Apple is facing its second Siri voice control-related lawsuit over claims that the company has misled consumers by overstating the feature’s capabilities. The new lawsuit was filed in California by David Jones who feels Siri’s performance doesn’t live up to Apple’s claims.
Lawsuit claims Siri doesn’t live up to the hype
Siri is a feature available on the iPhone 4S that lets users speak conversationally to perform tasks such as scheduling appointments, sending text messages, and looking up information on the Internet.
Apple points out the feature is still in beta testing both in its ads and on the company’s website. For Mr. Jones, however, those beta warnings aren’t enough.
“Apple’s deceptive commercials diverge greatly from the actual functionality and operation of the Siri feature as experienced by Plaintiff and fellow consumers,” Mr. Jones says in his court filing, according to the Los Angeles Times. “Siri would either not understand what Plaintiff asked, or, after a long wait, provided the wrong answer.”
Mr. Jones filed his lawsuit in U.S. District Court in Los Angeles. The first Siri-related lawsuit was filed earlier in March by Frank M. Fazio in U.S. District Court for the Northern District of California.
Apple has not commented on Mr. Jones’s filing.