There was a time when Mac users had ripped a few hundred favorite songs from their CD collection. A laborious process. There was also a time when Time Machine could easily back up a 100 GB hard disk. But time and a failure to scale available technology has left many Apple customers with a huge, purchased iTunes collection that's hard to back up reliably. Apple has been too successful and not successful enough.
If you listen ever so closely you might just hear the refrain, that symbolic moment when the old guard—music downloads—began switching places with the new guard—music streaming. And it was Chance the Rapper who played the sound track of that moment, his album Coloring Book.
The guy that got the interent in a tizzy over iTunes deleting his personal music library has a follow up: Apple's engineers paid him a personal visit to troubleshoot the problem. What they discovered was the lost music wasn't user error, there's a hard to track bug in iTunes, and Amber, the phone support representative he originally spoke with didn't know what she was talking about.
iTunes just got updated, and version 12.4 looks a bit different. For one thing, we can use the sidebar again (whoo!), and for another, we can edit that sidebar to show only what we want it to (double whoo!). We've got the how-to right here in today's Quick Tip.
Apple squashed scores of security flaws in updates to OS X (10.11.5), iOS (9.3.2), and watchOS (2.2.1) on Monday, and TMO recommends that you run those updates ASAP—unless you're on an iPad Pro (9.7-inch). Bryan Chaffin explains.
The internet went nuts a few days ago after a blogger said Apple Music deleted his entire music library, and that Apple's own support people told him that's exactly how it's supposed to work. That's flat-out wrong, although Apple has confirmed there's an esoteric iTunes bug where music is deleted, and a fix is coming in the next couple days. That's good news, but won't be enough to stop growing dissatisfaction with the app.
It's no secret that customers and observers are greatly annoyed with the current state of the iTunes app on the Mac. It's become bloated, confusing, and it certainly Apple's worst piece of software. Daily, there are pleas on the internet to fix it. Apple may have other ideas.
Apple is planning to stop selling music downloads in the next couple years to focus instead on its Apple Music streaming services, according to insiders claiming to know the company's plans. That sounds like a horrible plan, so it's a good thing it isn't true, and it may be time for a couple insider sources to start job hunting.
iTunes is a disaster. It’s been so overloaded that it's now become the flamebearer for bloat. Minor deck chair reshuffling will not be enough to make things right. iTunes needs to be broken up into about 6 separate applications to simplify it, reduce bloat, make it more manageable and make it approachable for mere mortals.
9to5Mac is reporting that Apple plans to "demote" Apple Music Connect, one of the most promising features of Apple Music. Whether or not that happens, Connect is one a long line of products and services that Apple has released, only to then neglect it, and Bryan Chaffin is pissy about it.
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