The Complete Guide to an OS X Clean Install of El Capitan

1:20 PM, Oct. 2nd, 2015 · · How-To

El Capitan Clean Install Process

Apple has designed OS X so that one can just upgrade to the next version, "over the top," seamlessly. With this kind of upgrade, all user data, settings and accounts remain as before, and that works for most users most times. However, there are occasions when a user needs to do what's called a "Clean Install." This sets up the Mac as if it first came out of the box and then personal data is restored. John Martellaro, after a brief introduction, lists the steps for a Clean Install.

iOS 9: iPhone Battery Dying? Emergency? Low Power Mode to the Rescue

4:00 PM, Sep. 30th, 2015 · · How-To

iOS 9 Low Power Mode

iOS 9 introduces a new feature to the iPhone called "Low Power Mode." Like Apollo 13 on the way to the Moon, it shuts down non-essential services in an effort to maintain an emergency lifeline. That is, enough juice to make and hold an emergency phone call, be located, or utilize Wi-Fi. Here's how to activate it.

How to Share Live Photos With Everyone (spoiler: Animated GIFs)

9:05 AM, Sep. 30th, 2015 · · How-To

Taking a Live Photo is pretty neat, and as long as you can iMessage someone running iOS 9, they can share in that neatness. If you want to share with other people, or even your Mac, you'll need an alternate solution. Kelly shows the easiest way to share out that amazing Live Photo for all the world to see, regardless of device.

How to View Live Photos in iOS 9

8:30 AM, Sep. 30th, 2015 · · How-To

iPhone with large camera lens

Live Photos are one of the new features of the iPhone 6s and 6s+. They're neat, but how do you show them off? Kelly has the scoop on how to send them to other Apple users, who can see them, and how to make them available to everyone else.

What to Expect During Your In-Store Apple iPhone Upgrade Experience

2:30 PM, Sep. 14th, 2015 · · How-To

Apple iPhone Upgrade Program

For the first time, Apple is offering customers a chance to upgrade their iPhone directly with Apple and make monthly installment payments. The program features the ability to have a new iPhone every year. Here's what you can expect when you go to the Apple store on September 25 at the time you reserved.

How to Upgrade to a New iPhone 6s or 6s Plus on Verizon

12:50 PM, Sep. 11th, 2015 · · How-To

Verizon iPhone Landing Page

If you're a Verizon customer, your options for obtaining the new iPhone are different than they were two years ago, when it was subsidy or nothing. Now there are few different options available, and Kelly shows you what they are.

How to Make That Last AT&T Next Payment to Upgrade to iPhone 6s Right Away

6:09 PM, Sep. 10th, 2015 · · How-To

iPhone 6s and iPhone 6s Plus with AT&T Logo

With the proliferation of leasing programs for smartphones from U.S. carriers, many people are able to upgrade their iPhone every year. There can be a snag, however, because all of those plans require at least 12 payments. Here's how to check your AT&T Next plan for eligibility and make a payment if needed.