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Snapchat’s ‘Here For You’ Promotes Mental Health

Andrew Orr ·

Snapchat has a new tool called Here For You. Whenever the app detects you’ve searched for topics like “depression” it will present Here For You with mental health content written by experts.

“Sometimes people come in and search for this kind of content, be it anxiety or depression,” says Jen Stout, vice president of global policy at Snap. “Instead of being served up maybe nothing, or meme accounts, or something like that, we’re looking for a healthy alternative to provide young people with tools that would be readily available in the app.”

It’s nice to hear about a company doing something good for a change. It seems like it happens all too rarely.

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The Woman Who Got Netflix to Let Users Turn Off Autoplay Videos

Charlotte Henry ·

Last week, Netflix introduced the ability to turn off those annoying autoplay videos. Recode spoke to Sarah Hollowell, the woman who made it happen.

A week after her volley of tweets, Netflix retweeted Hollowell and announced the updated settings. This is a big deal, if you follow Netflix Twitter much. People reviled these autoplay previews so much that there’s a dedicated Twitter account collecting the complaints, including one widely circulated smirk from Knives Out director Rian Johnson. Outrage like this has spilled over to seemingly every corner of the internet. If you click through any of those links, you’ll also realize that people have been yelling at Netflix about this for years. There’s even a Change.org petition started by a Melissa Bryant, a passionate Netflix user from Maine, that racked up nearly 125,000 signatures in the past two months.

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Chinese Military Charged With Equifax Data Breach

Andrew Orr ·

Four Chinese military hackers have been charged with breaking into Equifax’s network and stealing the data of tens of millions of Americans.

The accused hackers exploited a software vulnerability to gain access to Equifax’s computers, obtaining log-in credentials that they used to navigate databases and review records. The indictment also details efforts the hackers took to cover their tracks, including wiping log files on a daily basis and routing traffic through dozens of servers in nearly 20 countries.

Reminder that Equifax executives did insider trading based on the breach. They are criminals.

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Edison Mail Uses Your Emails For Market Research

Andrew Orr ·

Popular Apple Mail alternative Edison Mail scans your emails for market research so companies can make “better investment decisions” among other uses.

On its website Edison says that it does “process” users’ emails, but some users did not know that when using the Edison app the company scrapes their inbox for profit. Motherboard has also obtained documentation that provides more specifics about how two other popular apps—Cleanfox and Slice—sell products based on users’ emails to corporate clients.

I did write about Edison Mail coming to the Mac last year, and noted that the company calls it “interesting research.”

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FBI Investigates Over 1,000 Cases of Chinese IP Theft

Andrew Orr ·

At the China Initiative Conference, government officials from the FBI and DoJ spent four hours talking about theft of U.S. intellectual property by China.

“The threat from China is real, it’s persistent, it’s well-orchestrated, it’s well-resourced, and it’s not going away anytime soon,” John Demers, Assistant Attorney General for National Security, opened the conference.

“This one to me really stands out as the greatest long-term threat to our nation’s information and intellectual property, and to our economic vitality,” said FBI Director Christopher Wray.

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Not Wanting Surveillance Competition, Facebook Tells Clearview AI to Back Off

Andrew Orr ·

Last month, we got word that a company called Clearview AI helped law enforcement with its facial recognition technology. Now, Facebook and Google, which also use facial recognition, told Clearview AI to stop scraping images from each one’s website.

Ton-That argued that his firm’s work is protected by the First Amendment and also that Clearview doesn’t do anything Google doesn’t.

“The way we have built our system is to only take publicly available information and index it that way,” he said.

Ton-That added, “Google can pull in information from all different websites… So if it’s public and it’s out there and could be inside Google search engine, it can be inside ours as well.”

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Avast Probably Isn't The Only Antivirus Company Selling User Data

Andrew Orr ·

In today’s episode of The Mac Observer‘s Daily Observations podcast, Kelly and I did our Security Friday. We talked about two security articles this week, and answered a reader’s question about antivirus programs. I mentioned that people shouldn’t use Avast since it was revealed they collected and sold user data. Now, in the irony of ironies, I got an email today from someone offering me Trend Micro user data.

We have an updated contact list of Trend Micro Users, which can support your marketing campaigns. The database will have access to complete contact information of Trend Micro Users including Emails, Phone number, Mailing address and other relevant data fields. Please let me know your interest in acquiring the list and I will get back to you with counts and pricing. Also, let me know if you are interested in acquiring similar technology users contact list.

That’s a no from me, fam.

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A Solution to Improve iPad Multitasking

Andrew Orr ·

Complaints about iPad multitasking have been making the rounds lately, and I largely agree with them. It’s not obvious how to put two apps into Split View mode for example. When I got my iPad Pro I had to look up how to do it. Ryan Christoffel of MacStories came up with a solution, reminiscent of macOS Catalina. As in, long press an app icon and see a menu with options for “Pair Left of App”, “Pair Right of App” etc. I have to say, I do hate this feature in Catalina, where you click on a Safari full screen button to drag it into Split View, but now there’s this same menu. It adds an unnecessary wait to a feature that was previously instant. However, I think it makes sense on the iPad because a long press already required a wait.

With a long-press on any app icon, on both iPhone and iPad, a context menu appears. This same gesture works whether the app icon is in your dock, on your Home screen, or in Search. Context menus currently display options like Edit Home Screen, Show All Windows, and any app-specific quick actions. Let’s add a couple new options that relate to multitasking.

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More Cities, States Say No to Cashless Businesses

Andrew Orr ·

Last month New York City passed a bill to ban businesses from rejecting cash. On February 13 a similar resolution will be heard in Washington, D.C.

Excluding people from paying with cash means “essentially discriminating against people who are low-income, people who are homeless, also undocumented,” she said.

Getting a credit or debit card often requires a form of ID, a utility or another bill, money to deposit and a financial history. Mitchell said that in Washington, D.C., nearly a third of residents rely on cash every day because they don’t have a card or even a bank account.

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Was Facebook’s Libra Planning to Make Money in Dirty Ways?

Andrew Orr ·

I know that’s kind of a clickbait headline but it’s from a quote by Mastercard CEO Ajay Banga, who dropped out of Facebook’s Libra organization after “multiple red flags.” Emphasis mine:

One reason was Libra’s leaders wouldn’t commit to abiding by laws around knowing their clients, money laundering, and data management, he told the newspaper.

“Every time you talked to the main proponents of Libra, I said ‘Would you put that in writing?’ They wouldn’t.”

It was also unclear to Banga how Libra would generate revenue, stoking his fears that it would make money in unscrupulous ways. “When you don’t understand how money gets made, it gets made in ways you don’t like,”

Facebook profiting off of money laundering?

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Amazon Creating 15,000 Jobs And Building New Giant Tower

Charlotte Henry ·

Amazon is set to create 15,000 new jobs in Bellevue, a suburb of Seattle. The firm is also building a giant 43-story tower there, it’s biggest ever.

Planning for the 43-story tower, its tallest yet, is currently underway. Amazon’s plans for the proposed building, referred to as Bellevue 600, were unveiled last July. The building will have about 1 million square feet of office space and is expected to be completed by 2024. Amazon said it expects to bring the 15,000 jobs to Bellevue over the next few years. More than 2,000 employees currently work in Bellevue, and the company has about 700 job openings in the city.

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Wacom Tablets Track Your Open Apps, Sending the Data to Google

Andrew Orr ·

Software engineer Robert Heaton discovered that his Wacom tablet was tracking every app he opened and sending that data to Google Analytics.

I suspect that Wacom doesn’t really think that it’s acceptable to record the name of every application I open on my personal laptop. I suspect that this is why their privacy policy doesn’t really admit that this is what that they do. I imagine that if pressed they would argue that the name of every application I open on my personal laptop falls into one of their broad buckets like “aggregate data” or “technical session information”, although it’s not immediately obvious to me which bucket.

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Kids Need End-to-End Encryption for Protection Against Corporations

Andrew Orr ·

In a report from the Financial Times (paywall), a letter signed by 129 non-profits, think tanks, and academics urge Facebook to reconsider encrypting its apps. They use the “think of the children” argument because encryption could enable more child sexual abuse. But Justin Myles Holmes says we should think of the children and enable end-to-end encryption for them, so their data isn’t used and abused by corporations precisely like Facebook.

If we fail to take action now, we risk a world in which unsavory actors – domestic and foreign – have built rich, comprehensive profiles for every one of our children, following the trajectories of their education, home life, consumer habits, health, and on and on.  These profiles will then be used to manipulate their behavior not only as consumers, but as voters and participants in all those corners of society which, in order for freedom and justice to prevail, require instead that these kids mature into functional, free-thinking adults.

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Apple’s Commitment to Privacy is Going Down the Drain

Andrew Orr ·

Vicki Boykis wrote yesterday about Apple’s privacy, current flaws, and how the company should do better (I agree!)

So, here we are, in 2020, with Apple in a bit of a pickle. It’s becoming so big that it’s not prioritizing security. At the same time, it needs to advertise privacy as a key differentiator as consumer tastes change. And, at the same time, it’s about to get canclled [sic] by the FBI, China, and Russia.

And while it’s thinking over all of these things, it’s royally screwing over the consumer who came in search of a respite from being tracked.

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Huawei Equipment Backdoor Found in HiSilicon Chips

Andrew Orr ·

Hardware researcher Vladislav Yarmak found a Huawei equipment backdoor used in video recorders and security cameras.

To be clear, this security vulnerability is said to be present in the software HiSilicon provides with its system-on-chips to customers. These components, backdoor and all, are then used by an untold number of manufacturers in network-connected recorders and cameras.

It’s not a major threat, or anything people need to fret about, it’s just another indicator of Huawei’s piss-poor approach to security.

AKA do not let Huawei build your 5G infrastructure.

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Join the Mimeo Photo Contest to Win a Signed Print From Photographer Nigel Barker

Andrew Orr ·

Last year I reviewed Mimeo Photos on macOS, and I was pleased with the photo printing service. The company announced a photo contest judged by Nigel Barker, and winners can receive one of his signed prints and more.

The top 9 finalists will win a 20in x 30in print of their own image and a $25 Mimeo Photos voucher towards prints.

One lucky winner will get to choose from one of the below 20in x 30in signed Nigel Barker prints, a 20in x 30in print of their own image, and a $50 Mimeo Photos voucher.

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Publish VSCO Videos With New This App Feature

Andrew Orr ·

After I published my list of VSCO presets I thought I’d send it to the folks at the company. As it turns out they had something to share with me too. As part of the VSCO X membership (US$19.99/year), users can how publish their videos to the feed, which was previously limited to photos.

We know this is something our community has been asking for and we can’t wait to see how you bring your stories to life with the new tools we’re making available for our members. We’ve rounded up some tips for how to take advantage of the new video features with your VSCO membership.

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Negotiations to Launch Apple Pay Taking Place in Israel

Charlotte Henry ·

Apple has begun talks with Israeli banks and credit companies in Israel, as it works to bring Apple Pay to the country. However, the commission fee could cause a problem.

Israeli financial institutions were not keen on Apple’s commission fee, which falls somewhere between 0.15% and 0.25% of each transaction. This works out to roughly one quarter to one-third of the credit card issuer’s revenue from the transaction, a hefty cut from an already relatively small fee. “It is disproportionate, and constitutes an exploitation of its status and power,” says a source familiar with the situation. While this may slow down talks, it should not be seen as definitive in any way.

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FCC Unsure Whether to Punish Carriers for Selling Location Data

Andrew Orr ·

Two years ago we found out that US carriers were selling real-time location data of its customers. The FCC has wrapped up its investigation, and maybe it will punish the carriers…or maybe not. Who knows? Chairman Ajit Pai doesn’t.

Pai’s statement went on: “Accordingly, in the coming days, I intend to circulate to my fellow Commissioners for their consideration one or more Notice(s) of Apparent Liability for Forfeiture in connection with the apparent violation(s). We are unable to provide additional information about any pending enforcement action(s) beyond what is stated in the letter.”

If that seems unusual vague: that “one or more” mobile operators “apparently violated” the law by selling location data, you’re not the only one.

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Amazon Will Sell Your Face for as Low as 40 Cents for Facial Recognition

Andrew Orr ·

Reporters at The California Sunday Magazine recently published an overview of facial recognition technology. It’s a long read and it provides a lot of information on this technology and how it works. Among the tidbits that caught my eye I wanted to share this one:

Why has the use of facial recognition become such a hot-button issue now? The most obvious answer is that the technology has been improved, streamlined, and commercialized to the point that it has become widely accessible, available for purchase for as low as 40 cents an image if you opt for Amazon’s facial-recognition software plan.

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HomePod And Other Products That Need Attention

Charlotte Henry ·

Apple regularly rolls out product updates, but that doesn’t mean some products couldn’t benefit from a little TLC. Dan Moren at MacWorld suggested which products he’d like to receive some attention, including the HomePod.

What is the HomePod to Apple? In the almost two years since its release, the company still hasn’t quite landed upon an answer. It’s a wireless smart speaker, to be sure, but when it comes to what differentiates it from its competitors from Amazon, Google, and Sonos, there hasn’t been a particularly compelling argument—beyond the fact that as an Apple product, it’s simply better. (An assertion that even numerous HomePod owners, including myself, would challenge.) If Apple does want to continue down the HomePod road, then the company needs to make some decisions. Is the HomePod simply a premium product? While it started out at a pricey $350, it’s become more and more common to see it floating around the $200-$250 range. Frankly I can’t remember the last time I saw an Apple product with that kind of deep discount.

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Location is One of The Big Factors in Advertising

Andrew Orr ·

Jennifer Jolly wrote an article wondering if Siri was spying on her because she began to see ads in Spanish after her husband began speaking Spanish at home, within “earshot” of her iPad. The answer is, of course, no. In her buried lede she tells us that she had just moved to a predominantly Spanish-speaking part of Oakland California. It seems reasonable to me that you would see Spanish ads in a Spanish area. Although I’m sure the device’s language is a factor. We did have news last year that contractors listened to some snippets of Siri recordings, but that was to improve the service and not sell ads. Meanwhile, if you turn on Limit Ad Tracking in Settings, your advertising identifier is zeroed. After that, location becomes one of the big factors in advertising.

And Apple says it engineers its devices to protect user privacy. When it comes to Siri, which is integrated in nearly every Apple device, the assistant is designed to activate only after the wake word (“Hey, Siri”) or a waking action is completed, Apple says.

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CERN Replaces Facebook Workplace With Open Source

Andrew Orr ·

CERN is ending its trial of Facebook Workplace and replacing it with open source alternatives, like Mattermost and Discourse.

Facebook Workplace is Facebook’s corporate-focused product for internal real-time communication and related communication needs within organizations. CERN had been making use of Facebook Workplace and in addition to data privacy concerns, they were recently confronted with either paying Facebook or losing administrative rights, no more single sign-on access, and Facebook having access to their internal data. But now they have assembled their own set of software packages to fill the void by abandoning Facebook Workplace.

I hope to see more of this. Facebook is the Fox News of social media. Like The Mac Observer’s editor-in-chief Bryan Chaffin says: “Death by a thousand paper cuts.”

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Lindsey Graham’s Draft Bill Punishes Companies Using End-to-End Encryption

Andrew Orr ·

Senator Lindsey Graham is drafting a bill [PDF] that could penalize companies using end-to-end encryption.

Although the measure doesn’t directly mention encryption, it would require that companies work with law enforcement to identify, remove, report and preserve evidence related to child exploitation — which critics said would be impossible to do for services such as WhatsApp that are encrypted from end-to-end.

If technology companies don’t certify that they are following the best practices set by the 15-member commission, they would lose the legal immunity they currently enjoy under Section 230 relating to child exploitation and abuse laws. That would open the door to lawsuits for “reckless” violations of those laws, a lower standard than contained in current statutes.

Of all the dumb things this administration has done, attacking encryption is a doozy. It’s not clear how much this would impact Apple, since the company does in fact scan for child abuse images. But iMessage and a few other services are end-to-end encrypted.