How To Get Rid of ‘Your Mac Is Infected With 3 Viruses’ Pop-up Alert

your mac is infected featured image

Have you been bombarded with scary pop-ups claiming your Mac is infected with a virus—or multiple viruses? If yes, let me tell you there’s nothing to worry about. That’s because, in reality, these pop-ups are almost always scareware scams. These deceptive messages are a common ploy used by cybercriminals to scare you into downloading harmful software.

Luckily, you can protect your Mac from these pop-ups — and you don’t even need to be a tech expert to do so. This article will guide you on how you can remove these persistent ‘Your Mac Is Infected With 3 Viruses’ pop-ups. I’ll provide clear, straightforward steps to safeguard your system and restore peace of mind. Let’s start.

Quick Tip:

If you’re concerned about add-ons, plugins, or extensions that can create pop-ups and potentially compromise your data, the best solution would be an app with robust defense. For example, Intego can protect sensitive data by blocking digital intruders, thanks to its proactive monitoring that allows you to browse the web with your privacy intact.

➡️ Try Intego AV here

How To Remove the ‘Your Mac Is Infected With 3 Viruses’ Pop-up Alert Manually

Here are the steps you need to take to remove this malicious pop-up. Make sure to follow these instructions precisely and sequentially.

1. Stop Suspicious Processes

Time needed: 5 minutes

Follow these steps to stop unusual background processes:

  1. Open Finder on your Mac.

  2. Click on Go from your Mac’s Finder menu and choose Utilities.

    Click Go and select Utilities

  3. Locate the Activity Monitor icon among the utilities and double-click to open it.

  4. Within the Activity Monitor, scrutinize the list of processes for suspicious entries. These are often unfamiliar and consume excessive system resources. Remember, the name of a malicious program might be misleading, so trust your instincts when determining which processes to terminate.

  5. Once you’ve identified a suspicious process, select it and click the Stop button in the top left corner of the Activity Monitor window.

    unfamiliar program using CPU resources

  6. If prompted to confirm quitting the process, choose Force Quit.

    force quit unfamiliar app

2. Clean LaunchAgents

Next, you need to clear LaunchAgents:

1. Return to the Go menu in Finder and select Go to Folder (or use the keyboard shortcut Command+Shift+G).
Open Go to Folder

2. Type /Library/LaunchAgents into the folder search box and click on the Go button.
go to LaunchAgents folder

3. Carefully examine the contents of the LaunchAgents folder for questionable files. Malware-generated files often have innocuous-looking names. Prioritize recently added files that appear out of place.

Some common examples of malicious LaunchAgents linked to widespread Mac infections include com.pcv.Prams.plist, com.updater.mcy.plist, com.avickUpd.plist, and com.msp.agent.plist.

4. If you find any suspicious files, move them to the Bin.

3. Clean Application Support

You also need to access Application Support in order to delete any sketchy programs:

1. Use the Go to Folder function to navigate to ~/Library/Application Support (note the tilde symbol).
go to Application Support

2. Inside the Application Support directory, identify and delete any newly created folders that appear suspicious. These folders typically have names unrelated to Apple products or legitimate applications.

Examples of known malicious folder names include Mac Cleanup Pro, IdeaShared, and ProgressMatch.

4. Clean User LaunchAgents

Clear LaunchAngents again, but this time, you have to look inside your user profile:

1. Again, use Go to Folder and type ~/Library/LaunchAgents (including the tilde).

2. This will display LaunchAgents specific to your current user account’s Home directory. Look for files associated with the “Your Mac is infected with 3 viruses” alert and move them to the Bin.

5. Clean LaunchDaemons

The next step is to search for files having malicious names:

1. Type /Library/LaunchDaemons in the Go to Folder search field.

2. Within the LaunchDaemons directory, search for files used by the malware to persist. Common examples include the com.Applauncher.plist, com.startup.plist, and com.ExpertModuleSearchDaemon.plist.

3. Remove the suspicious files immediately.

6. Uninstall Malicious Apps

Once you’re done deleting unusual files, you also need to look out for MyWay virus in the Applications:

1. Open Finder and select Applications.
open application tab on mac

2. Identify any application that doesn’t belong and move it to the Bin.

3. If prompted for an administrator password, provide it.

7. Remove Login Items

Search for unwanted apps in the Login Items:

1. Access System Settings from the Apple menu.
Securely Erase Mac SSD Click System Settings

2. Click on General.

3. Select the Login Items tab.
login items tab

4. Review the list of items that launch at startup. Locate any potentially unwanted applications and click the “-” (minus) button to remove them.
remove login item

8. Remove Profiles (If Applicable)

You also have to make sure that there are no extra or suspicious profiles:

1. Finally, choose Privacy & Security within System Settings.

2. Scroll down, and under the Others section, click on Profiles.
profiles mac

3. Check the left-hand sidebar for any malicious profiles. Examples of adware-created profiles include TechSignalSearch, MainSearchPlatform, AdminPrefs, and Chrome Settings.

4. Select the suspicious profile and click the minus sign at the bottom to delete it.

Remove ‘Your Mac Is Infected With 3 Viruses’ Popup Warning Alert in Web Browsers

If your Mac is infected and compromised by adware, the infection may persist within your web browsers even after removing the main application and its system components. It takes control of your web browser settings. So you must restore your browser to its default state to remove this virus effectively.

⚠️ Warning: Unfortunately, these steps will erase your web browser’s personalized settings, browsing history, and temporary website data. However, it is necessary to eliminate the harmful interference.

Safari

  1. Open Safari and click on the Safari menu at the top left of your screen.
  2. Select Settings.
    safari settings
  3. Go to the Advanced tab in the Settings window.
  4. Check the box that says “Show features for web developers”.
    advanced settings safari
  5. Click on the Develop menu that appears in the menu bar.
  6. Select Empty Caches for All Profiles.
    empty caches mac
  7. Click on the Safari menu, then select History and Clear History.
    clear history safari
  8. Ensure All History is selected and click Clear History.
    clear all history safari
  9. Go back to Safari Settings and click on the Privacy tab.
  10. Click on Manage Website Data.
    manage website data in privacy tab safari
  11. Click Remove All.
  12. Close Safari entirely and reopen it.

Google Chrome

  1. Open Chrome and click on the three dots (⁝) in the top right corner of your Chrome window.
  2. Select Settings.
    google settings
  3. Scroll down to the Reset settings section.
  4. Click Restore settings to their original defaults.
    reset settings google
  5. Confirm the reset when prompted.
  6. Close Chrome entirely and reopen it.

Mozilla Firefox

  1. Open Firefox and go to Help – Troubleshooting Information (or type about: support in the address bar and press return).
  2. Click on the Refresh Firefox button.
  3. Confirm the changes and restart Firefox.
Note icon NOTE
These steps will reset your browser settings, so you must reconfigure your preferences after completing this process.

And that was it! You’ve successfully removed the “Your Mac Is Infected With 3 Viruses” pop-up from your Mac. If you continue to experience this issue or believe your Mac is still compromised, consider seeking help from a professional or contacting Apple Support. Likewise, you might want to know how to remove hackers from your iPhone.

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