Some iPhone X owners have had problems with their screen. If you’ve been seeing an issue, Apple is now offering free iPhone X screen replacements.
iPhone X Screen Replacement
A support document from Apple found a problem with certain iPhone X models that may cause a certain component of the display module to fail.
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:
- The display, or part of the display, does not respond or responds intermittently to touch
- The display reacts even though it was not touched
Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge. No other iPhone models are part of this program.
To get started, you can either find an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support. Be sure to back up your device to iTunes or iCloud before your appointment.