Apple Customer Satisfaction Scores 81 on ACSI Survey

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The American Customer Satisfaction Index (ACSI) recently did an Apple customer satisfaction survey in which the company scored 81 out of 100. Other companies were included as well.

Following a 1% jump, Samsung moves into a first-place tie with Apple at 81 despite smartphone sales dropping for both companies…Apple’s iPhone X, iPhone 8 Plus, and iPhone SE all score 83…Customer experience shows little improvement over the last year. Cell phones are generally easy to use, with text messaging earning the top score at 85. Despite being the only area to improve year over year, battery life (78) finishes last among customer experience benchmarks.

The $4,400 Caviar iPhone

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If the standard iPhone 10 is just not enough for you, luxury gadgets manufacturer Caviar has released a modified version, complete with a solar panel to charge the battery. It is not so sunny on the bank balance though – the phone starts at $4,400. The solar panel on the Tesla iPhone X charges the battery in around 30 hours. And yes, it was named as a tribute to Elon Musk’s electric car company. However, the phone apparently got rather hot when it was charged the normal way. It may be out of budget for most of us, but the Tesla iPhone X certainly catches the eye. MacRumours got their hands on one.