Apple added an online form for checking your iPhone 6s eligibility for a battery replacement program. The program itself was announced in November, but it was initially up to customers to figure out if their serial number was eligible. The form allows owners to simply enter that serial number and be told if it’s eligible.
The battery replacement program was announced to address unexpected shutdowns affecting some iPhone 6s owners.
Jim Tanous noted on Wednesday that Apple is reportedly handling repairs differently based upon supply. If parts are available, employees are repairing devices if possible. However, there are also reports that the company is replacing the entire device in some instances. Therefore, make sure to back up your iPhone data via iCloud or iTunes prior to seeking repair.
The free battery service program is available to eligible iPhone 6s models up to 3 years from the device’s initial retail purchase date. For customers who already paid for service prior to the launch of the free service program, refunds can be obtained by contacting Apple.