Luke Kurtis shares his story of how Apple disabled his account after he unknowingly bought a fraudulent iTunes gift card. Although he eventually got his account restored, it took two months to get it back.
Had I not taken advantage of my internal Apple contacts, I may not have gotten my account back. I spent a large part of those two months in a kind of grief, mourning not only the loss of a collection of media built up over a decade and a half, but also all the products I owned that no longer functioned as they were supposed to. The company I had given so much money to over the years could revoke my access to everything with just the press of a button.
That’s pretty scary stuff. Now that Apple Card is a product, imagine getting locked out of your account, unable to pay off your Card because there isn’t a way to do it online.
