Following complaints from iOS 7 users that that the Messages is failing to send their texts, Apple has promised a fix is coming soon. According to complaints, users are sending texts through the Messages app, but they aren't delivered and working around the problem involves restarts and resetting network connections.
Apple promises a fix for unsent iMessages is coming soon
In some cases, iPhone, iPad, and iPod touch owners are finding messages showing they failed to send some time after they appeared to have been delivered.
In a statement to the Wall Street Journal, an Apple spokesperson said,
We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.
The most common workaround for the failed sent messages bug is to restart the iOS device by holding down the power button, and then swiping the slide to power off bar. Users can also try resetting their network connection by doing this on their iOS device:
- Tap Settings, then go to Messages
- Turn off iMessage
- Tap Settings to return to the main Settings screen
- Tap General
- Tap Reset
- Choose Reset Network Settings
- Return to Messages settings, and reenable iMessage
iOS 7 rolled out on September 18, and Apple has already released two updates. The 7.0.1 update was released for iPhone 5s owners to address potential Touch ID sensor issues, and the 7.0.2 update fixed a potential lock screen security flaw.
Apple hasn't offered a firm release date for the Messages fix, although rumors are pointing to sometime within the next week.