Apple says in its Apple Home Collection press release that Apple Retail now offers third-party installation from ADT “for an additional charge, available in the U.S. starting this fall.” ADT’s booking site, installation.adt.com, now shows how that works: you buy the gear from Apple, get pricing from ADT, pay a refundable deposit to hold a slot and settle the rest after the job.
If you missed the launch, our Apple Home Collection story covers the LG and Schneider Home products and prices. This piece is only about getting them on your wall.
What ADT will install
Apple’s own pages define the scope. The “Need installation support?” box on the Apple Store reads: “For help installing your Apple HomeView (Wall Mounted), Apple Home Collection accessories, and other eligible smart home accessories, ADT professional installation is available in most areas.” A footnote on the same pages narrows that to “In select areas. Check installation.adt.com for availability and pricing.”
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We found that box on the Apple Store pages for the LG Video Doorbell Wired, LG Floodlight Cam, LG Indoor Cam Plug-in, LG Smart Deadbolt Lock, LG Smart Thermostat, LG Temperature Sensor and Schneider Home Smart Thermostat. It also appears on Apple’s HomeView buy page, where Apple’s FAQ says: “Apple HomeView does not require installation. Apple HomeView (Wall Mounted) requires installation.”
That settles a question we raised in our HomeView (Wall Mounted) mounts story: Apple now says outright that the ADT service covers the wall-mounted HomeView.
ADT’s landing page does not publish a list of eligible products. Instead, you choose from the eligible items during booking, after the address check.
How booking works, step by step
ADT’s page lays out eight steps. Here they are in order, with ADT’s wording where it matters.
- 1. Buy the products. ADT says to “Shop online at Apple.com, or Apple Store app or at your local Apple retail store.” You buy the hardware from Apple first; ADT sells the installation.
- 2. Check your address. Enter your address to confirm that “certified ADT technicians service your area.”
- 3. Confirm your equipment. Select the eligible products you want ADT to install.
- 4. Describe your home. ADT asks you to “Answer a few quick questions about your home so we can plan your installation and provide pricing.” This is where you get the price.
- 5. Pick a date and time. ADT says that “Once scheduling opens,” you select the appointment window that fits your schedule.
- 6. Pay the deposit. You “Place an installation deposit to secure your appointment, which is fully refundable up to 24 hours before your appointment.”
- 7. Get updates. ADT sends text and email updates when your technician is on the way.
- 8. Pay the balance. Once the work is complete and everything is working as expected, ADT says: “Your remaining balance is due at this time.”
The deposit and the bill
The money side works in two stages. Here is what ADT’s page says at each point.
| Stage | What ADT says |
|---|---|
| Pricing | Given after you answer “a few quick questions about your home” |
| Deposit | Paid to “secure your appointment” |
| Refund window | “fully refundable up to 24 hours before your appointment” |
| Balance | “Your remaining balance is due” when installation is complete |
Neither Apple nor ADT publishes a price list or a deposit amount, so the quote in step four is the only way to see the cost for your home. The practical rule is simple: if your plans change, cancel more than 24 hours ahead, because that is the cutoff ADT gives for a full refund.
Scheduling has not opened yet
You can’t book an appointment yet. The ADT page currently says scheduling “opens soon” and asks visitors to check their service area now and come back later to book.
That fits Apple’s timing. HomeView (Wall Mounted) availability begins Friday, November 13, according to Apple’s HomeView release. Apple Home Collection availability begins in December, with select accessories arriving in early 2027, and the Apple Store pages we checked for Home Collection items currently say “Coming later. Check back for availability.” Because ADT’s first step is buying the products, expect to place your Apple order before you can book.
Who does the work: ADT and Qmerit
Apple’s release names only ADT, and ADT’s page talks about “certified ADT technicians.” Schneider Electric’s own release about its Apple products adds a detail: “ADT also leverages the nationwide installer network from Qmerit, backed by Schneider Electric.” That is Schneider’s statement, made in its GlobeNewswire release.
Do you need a pro at all?
Plenty of this lineup is designed for self-installation. Apple says both thermostats and the temperature and humidity sensors are “Matter compatible and DIY-friendly,” with “on-device wire detection to simplify installation.” Apple also describes LG’s Outdoor Cam as offering “simple self-installation,” and says the wall-mounted HomeView comes “with options for self-installation or professional installation.”
The strongest case for paying ADT is any job that goes inside the wall. Schneider says its AC Wired Power Mount for HomeView “connects to electrical wiring through a single wall box,” while the PoE Wired version “receives power and data through a standard ethernet cable hidden in the wall.” Schneider pitches both for “a seamless professional installation with no visible wires.” If you are not comfortable working with household wiring, that is the kind of work this service is for.
For everything else, the decision comes down to the quote ADT gives you in step four and how comfortable you are with a drill and a screwdriver.
