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Business Chat

Best Buy Joins Apple Business Chat in iMessage
Product News

Best Buy Joins Apple Business Chat in iMessage

Andrew Orr · 12:39 PM EDT, Apr 19th, 2021 · Add Comment

Best Buy is the latest company to join Apple’s Business Chat, letting people talk to customer support through iMessage.

Zendesk Adds Support for Apple Business Chat
Product News

Zendesk Adds Support for Apple Business Chat

Andrew Orr · 8:19 AM EDT, Jul 21st, 2020 · Add Comment

More companies can now have conversations with Apple customers in real time via thanks to Zendesk’s support for Apple’s Business Chat.

Barnes and Noble Adds Apple Business Chat
Product News

Barnes and Noble Adds Apple Business Chat

Andrew Orr · 11:31 AM EST, Jan 29th, 2020 · Add Comment

Book retailer Barnes and Noble has added Apple Business Chat. This lets Apple customers connect to businesses through iMessage.

News

800,000 Shopify Merchants Support Apple Business Chat

Andrew Orr · 1:59 PM EDT, Jun 26th, 2019 · Add Comment

All 800,000+ Shopify merchants now support Apple Business Chat. Merchants can use Shopify Ping to respond to customers.

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News

Aramark Uses iOS Business Chat in Cleveland

Andrew Orr · 4:59 PM EDT, Mar 18th, 2019 · Add Comment

Aramark and the Cleveland Cavaliers teamed up with Apple’s Business Chat to let fans order drinks from their seats in the Quicken Loans arena.

News

TD Ameritrade Adds Support for Apple Pay, Apple Business Chat

Andrew Orr · 9:28 AM EST, Jan 15th, 2019 · Add Comment

Brokerage company TD Ameritrade adds support for Apple Pay and Apple Business Chat. This gives customers immediate access to funds transferred to their account.

News

iOS Business Chat Expands to 30 Companies Worldwide

Andrew Orr · 1:57 PM EDT, Oct 3rd, 2018 · Add Comment

Business Chat is Apple’s take on chat bots like those found in Facebook Messenger. But Facebook can’t match Apple’s iMessage encryption.

Podcast
TMO Daily Observations Podcast Logo

Apple Profile Downloads, Business Chat Explained - TMO Daily Observations 2018-03-30

Jeff Gamet · 1:30 PM EDT, Mar 30th, 2018 · Add Comment

Andrew Orr and John Martellaro join Jeff Gamet to talk about Apple letting us download the data associated with our Apple ID, plus they take a look at Business Chat in Messages.

VIew all episodes
Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More
Product News

Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More

Bryan Chaffin · 8:20 PM EDT, Mar 29th, 2018 · 1 Comment

In addition to going hand in hand with iOS 11.3, which was released earlier in the day, the update features Business Chat, support for external GPUs (eGPUs), Messages on iCloud, and more.

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iOS 11.3: How to Sign Your Business Up For iOS Business Chat
Quick Tip

iOS 11.3: How to Sign Your Business Up For iOS Business Chat

Andrew Orr · 5:12 PM EDT, Mar 29th, 2018 · Add Comment

You’ll have to register your business with Apple and choose a customer service platform (CSP) during the registration process.

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