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Business Chat

Best Buy Joins Apple Business Chat in iMessage
News

Best Buy Joins Apple Business Chat in iMessage

Andrew Orr · April 19, 2021

Best Buy is the latest company to join Apple’s Business Chat, letting people talk to customer support through iMessage.

Zendesk Adds Support for Apple Business Chat
News

Zendesk Adds Support for Apple Business Chat

Andrew Orr · July 21, 2020

More companies can now have conversations with Apple customers in real time via thanks to Zendesk’s support for Apple’s Business Chat.

Barnes and Noble Adds Apple Business Chat
News

Barnes and Noble Adds Apple Business Chat

Andrew Orr · January 29, 2020

Book retailer Barnes and Noble has added Apple Business Chat. This lets Apple customers connect to businesses through iMessage.

News

800,000 Shopify Merchants Support Apple Business Chat

Andrew Orr · June 26, 2019

All 800,000+ Shopify merchants now support Apple Business Chat. Merchants can use Shopify Ping to respond to customers.

News

Aramark Uses iOS Business Chat in Cleveland

Andrew Orr · March 18, 2019

Aramark and the Cleveland Cavaliers teamed up with Apple’s Business Chat to let fans order drinks from their seats in the Quicken Loans arena.

News

TD Ameritrade Adds Support for Apple Pay, Apple Business Chat

Andrew Orr · January 15, 2019

Brokerage company TD Ameritrade adds support for Apple Pay and Apple Business Chat. This gives customers immediate access to funds transferred to their account.

News

iOS Business Chat Expands to 30 Companies Worldwide

Andrew Orr · October 3, 2018

Business Chat is Apple’s take on chat bots like those found in Facebook Messenger. But Facebook can’t match Apple’s iMessage encryption.

Podcast
The Mac Observer Show

Apple Profile Downloads, Business Chat Explained - TMO Daily Observations 2018-03-30

Jeff Gamet · March 30, 2018 · Add Comment

Andrew Orr and John Martellaro join Jeff Gamet to talk about Apple letting us download the data associated with our Apple ID, plus they take a look at Business Chat in Messages.

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Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More
News

Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More

Bryan Chaffin · March 29, 2018

In addition to going hand in hand with iOS 11.3, which was released earlier in the day, the update features Business Chat, support for external GPUs (eGPUs), Messages on iCloud, and more.

Leaked macOS 10.13.4 Release Notes Highlight eGPU, Messages Business Chat Support
News

Leaked macOS 10.13.4 Release Notes Highlight eGPU, Messages Business Chat Support

Jeff Gamet · March 20, 2018

What looks like the final release notes for macOS 10.13.4 were accidentally leaked in French, and show that support for external graphics processors will finally be here, along with Business Chat in Messages.

Apple Seeds macOS High Sierra 10.13.4 Developer Beta 4
News

Apple Seeds macOS High Sierra 10.13.4 Developer Beta 4

Bryan Chaffin · March 5, 2018

The two biggest known new features in this release cycle are Messages on iCloud and Business Chat, and users will also find the gorgeous wallpaper included with iMac Pro.

Apple Seeds iOS 11.3 Developer Beta 4
News

Apple Seeds iOS 11.3 Developer Beta 4

Bryan Chaffin · March 5, 2018

The update continues testing with known new features.

Podcast
The Mac Observer Show

Apple Unveils iOS 11.3 - TMO Daily Observations 2018-01-24

Jeff Gamet · January 24, 2018 · Add Comment

John Martellaro and Kelly Guimont join Jeff Gamet to look at the new feaetures in Apple’s iOS 11.3 update for the iPhone and iPad.

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Apple Releases iOS 11.3 Developer Beta
News

Apple Releases iOS 11.3 Developer Beta

Jeff Gamet · January 24, 2018

Apple’s first developer beta for iOS 11.3 is out with new Animoji, improved ARKit and HomeKit, Business Chat, and more. A public beta is coming soon.

iOS 11.3 Announced with Battery Management, New Emoji, Health Records, More
News

iOS 11.3 Announced with Battery Management, New Emoji, Health Records, More

Jeff Gamet · January 24, 2018

iOS 11.3 for the iPhone and iPad is coming this spring and it’ll included the promised power management for worn out batteries feature, along with new Animoji characters, Health Records management, and more.

News

What We Know About Apple’s Business Chat So Far [Update]

Andrew Orr · June 9, 2017

Business Chat will work on iPhone, iPad and Apple Watch. More details to follow on Friday. {Updated with additional information Apple released during WWDC.]

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