Best Buy is the latest company to join Apple’s Business Chat, letting people talk to customer support through iMessage.
Business Chat
Zendesk Adds Support for Apple Business Chat
More companies can now have conversations with Apple customers in real time via thanks to Zendesk’s support for Apple’s Business Chat.
Barnes and Noble Adds Apple Business Chat
Book retailer Barnes and Noble has added Apple Business Chat. This lets Apple customers connect to businesses through iMessage.
800,000 Shopify Merchants Support Apple Business Chat
All 800,000+ Shopify merchants now support Apple Business Chat. Merchants can use Shopify Ping to respond to customers.
Podcasts
Aramark Uses iOS Business Chat in Cleveland
Aramark and the Cleveland Cavaliers teamed up with Apple’s Business Chat to let fans order drinks from their seats in the Quicken Loans arena.
TD Ameritrade Adds Support for Apple Pay, Apple Business Chat
Brokerage company TD Ameritrade adds support for Apple Pay and Apple Business Chat. This gives customers immediate access to funds transferred to their account.
iOS Business Chat Expands to 30 Companies Worldwide
Business Chat is Apple’s take on chat bots like those found in Facebook Messenger. But Facebook can’t match Apple’s iMessage encryption.
Apple Profile Downloads, Business Chat Explained - TMO Daily Observations 2018-03-30
Andrew Orr and John Martellaro join Jeff Gamet to talk about Apple letting us download the data associated with our Apple ID, plus they take a look at Business Chat in Messages.
Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More
In addition to going hand in hand with iOS 11.3, which was released earlier in the day, the update features Business Chat, support for external GPUs (eGPUs), Messages on iCloud, and more.
iOS 11.3: How to Sign Your Business Up For iOS Business Chat
You’ll have to register your business with Apple and choose a customer service platform (CSP) during the registration process.