Microsoft closed its eBook store several weeks ago. People lost their books, but at least the company refunded them. Because of this, Michael Kozlowski of Good e-Reader says people are experiencing a “crisis of confidence” in eBooks.

I believe that ebooks are suffering from a crisis of confidence.  It is beginning to be quite difficult to trust a retailer to not disappear overnight with your ebooks, no matter how big they are…A recent study published in the journal Electronic Markets found that the vast majority of  people felt a constricted sense of ownership of ebooks versus physical books, based on the fact that they don’t have full control over the products.

He also mentions how a lot companies use DRM on eBooks, which factors into the “You license, not own, your eBooks” argument. I’d like to point out that Apple Books doesn’t apply DRM to most if not all of its books. I can take books I buy on there and move it to another service if I want, which makes me feel as if I truly own them.