Canon USA Hit With Class Action Lawsuit Over Under-Reporting Printers

Canon faces a class action lawsuit with the accusation that its 4-in-1 printers don’t print documents if an ink cartridge is low.

Further, “There is no reason or technical basis for manufacturing the All-in-One Printers with an ink level detection function that causes the scanner to stop functioning when ink is low or empty. Canon designed the All-in-One Printers in such a way to require consumers to maintain ink in their devices regardless of whether they intend to print.”

HP Printers Send a Ton of Data Analytics Back Home

Software engineer Robert Heaton found disturbing evidence that HP printers request a lot of analytics permissions to send back to the company.

In summary, HP wants its printer to collect all kinds of data that a reasonable person would never expect it to. This includes metadata about your devices, as well as information about all the documents that you print, including timestamps, number of pages, and the application doing the printing (HP state that they do stop short of looking at the contents of your documents).