An iCloud storage notification glitch is leaving a red Settings badge on some iPhones, even when users already have an active paid storage plan.
troubleshooting
How to force quit a frozen Apple Watch app in watchOS 27
Learn how to force quit a frozen Apple Watch app in watchOS 27, when to use the App Switcher, and when a full restart is the safer next step.
Some iPhone 18 Pro users report Face ID-triggered reboots
Some iPhone 18 Pro and Pro Max owners report freezes and reboots after failed Face ID attempts, but Apple has not confirmed a widespread issue.
New Apple Watch models face reports of random restarts
Some Apple Watch Series 12 and Ultra 4 owners report random restarts, with shared diagnostic logs pointing to a possible Neural Engine timeout.
Apple Watch Readiness score not showing up: Here's what to check
A missing readiness score on Apple Watch Series 12 or Ultra 4 usually means a setup step is incomplete or the watch hasn’t recorded enough sleep. Apple’s support document, published September 14, lists four things to check: your Health Details, Activity, overnight vitals with at least 7 nights of sleep on the watch, and Sleep…
How to reset AirPods 5 without a setup button, using three double-taps
AirPods 5 have no setup button on the back of the case, so you reset them by tapping the front of the case instead. Open the lid, double-tap the front three times as the status light changes, and wait for the light to flash amber, then white. AirPods 5 and their charging case. Image: Apple…
iOS 27 Stuck for Hours? Here Is Where Apple's Own Troubleshooting Path Ends
Apple’s documented troubleshooting path for an iOS install that will not finish has exactly four steps, and the last one is contacting Apple for service, not a longer wait or a different app. Knowing where that path actually ends is more useful on a bad update day than any guess about how much longer to…
Is It Safe to Use Your iPhone While iOS 27 Installs? Apple's Documented Answer
Apple’s documented instructions for an iOS install are about power and connection, not about whether you can keep using the phone. Nowhere does Apple say it is fine to browse, message or shoot photos while the progress bar under the Apple logo is moving, and nowhere does it say the phone must sit untouched either.…
iOS 27 “Unable to Check for Update”: What Each of Apple's Four Documented Alerts Means
Apple documents exactly four alert messages for an iPhone or iPad that will not update, word for word, in one support article. If the alert on your screen matches one of the four below, Apple has already published a cause and a fix for it, and none of the four involve a downgrade or a…
Not Enough Storage for iOS 27? Apple's Documented Fix Is Offload, Not Delete
Apple has never published a specific gigabyte figure for how much free space any iOS release needs, including iOS 27. What Apple does document, in detail, is what to do when Settings says there is not enough room: use its Recommendations, and know the difference between offloading an app and deleting one, because that difference…
iOS 27 failing to download over cellular? Apple's instructions call for Wi-Fi
Apple’s own instructions ask for a Wi-Fi connection to download iOS 27, not cellular data, and one of the four alert messages Apple documents for a stalled update says exactly that. Apple has also already documented and fixed a bug that stopped an update from downloading over a cellular connection at all, in the iOS…
How To Fix macOS Installer Error 702
Perhaps the most frustrating barrier to installing macOS Ventura is the installer error 702. Jeff Butts walks you through how to fix it.
Fix Mac Not Waking Up From Sleep
Find out several troubleshooting tips that you can follow when you encounter issues with your Mac not waking up from sleep.
How to Reset NVRAM (PRAM) and SMC on Mac
Learn how to reset the NVRAM, PRAM, and SMC on your Mac to troubleshoot hardware issues with tailored steps for Intel and Apple Silicon models.
How to Fix iCloud Contacts Not Syncing or Showing Up on Mac, iPhone and iPad
In this guide, we’ll help you fix iCloud contacts not syncing or iCloud contacts not showing up on Mac, iPhone and iPad.
Fix: iPhone Volume Buttons Not Working
iPhone volume keys stopped working? Check out best ways to fix iPhone volume key and alternatives to the same.
Silent Failures Are Bad News — Mac Geek Gab 912
Everything seems fine, but is it? How do you know if something has failed if you don’t get a notification? Listen to your three favorite geeks talk through how this manifests in several areas of life, including Time Machine, Streaming TV, Cell Service…and propane! That’s not all, though: John F. Braun, Dave Hamilton, and Pilot Pete walk you through a series of Quick Tips and Cool Stuff Found which ensure you learn at least five new things! Press play and enjoy.
Learning From Distractions — Mac Geek Gab 909
Everything’s distracting, especially to many of us geeks. That’s ok, though. Listen as John and Dave plow through their distractions to ensure everyone learns at least five new things. Your two favorite geeks troubleshoot AirPods, AirTags, Multitouch, and slow SSDs. They also share Cool Stuff Found from CES and beyond with products from JBL, Shokz, Pozio, Plugable, and more! Press play and enjoy.
When Good Macs Go Bad (Part II)
Dr. Mac offers up a few more things you can try before you throw in the towel when your Mac is on the fritz.
Change Is a Foot – Mac Geek Gab 906
Did you know Siri can record your voice and send that to someone? Did you know you could stream directly from Plex to Sonos? How about running your vacuum when you’re not home? These are the Quick Tips John and Dave share in the very first segment of the show… and then it grows from there! Your two favorite geeks help a few listeners solve their mesh Wi-Fi problems, the M1’s mouse-related memory leak gets a little clearer, and Mac mini wake-from-sleep issues are resolved…some of them, at least! Press play and enjoy learning at least five new things!
Opening All The Doors – Mac Geek Gab 904
A big part of keeping your computer running is troubleshooting the *right* things, and that’s not always easy to discern. It often requires opening all the wrong doors before you find the right one to pass through en route to your solution. Listen today as Dave and John share some troubleshooting tips about Dolby Atmos, AirPods, Notifications, Backing up iCloud Drive, the Terminal, and more. Of course, your two favorite geeks also share your (and their!) Quick Tips, Cool Stuff Found, and more. Press play and enjoy learning five new things together!
Empty Your Mac's Trash For Good
Learn how to empty the trash for good on your Mac in this quick tip from Mac Geek Gab 903.
Prioritizing The Bachelorette — Mac Geek Gab 903
Oftentimes we find ourselves relying upon technology to help maintain family harmony. Listen as John and Dave share a few of your (and their!) examples of just how this can work, and they solve a few problems along the way. If you’re a long-time MGG listener, though, you know that’s not all you get in this episode! Quick Tips and Cool Stuff found are peppered in, as well as a few extra hints and tips from your two favorite geeks. Press play and enjoy learning at least five new things!
Thursdays with Bob: Troubleshooting and You – TMO Daily Observations 2021-12-02
Dr Mac joins Kelly to chat about troubleshooting your Mac: Where to start, what to look for, and when to call in backup (or your backups).