If your Mac isn’t working you make a Genius Bar appointment at your local Apple Store to get some help. That’s exactly what my good friend and British Tech Network host Ewen Rankin did—except his was a 30 year old Mac SE prototype. With the help of friends he got ahold of Mac OS System 3.3 on floppy disks—the operating system the SE originally shipped with—and then made his way to the Apple Store. The geniuses were more than happy to help out even though the Mac was older than some of them, and in the end they got it up and running. Sure, Ewen could’ve taken care of the Mac himself, but enlisting the aid of the Genius Bar wasn’t only cool, it was a great example of Apple’s customer service in action.
When AirPods went on sale for preorder on December 13, Apple quickly became backordered. Customers found that delivery estimate for their order were up to 4-6 weeks out. Apple Stores have been receiving shipments of AirPods every day or so. Other stores like BestBuy and Target are also getting regular shipments. If you haven’t ordered AirPods yet, and don’t want to have to check with each store, you can use this handy website to get AirPod Alerts. You enter your email address and the physical address of your local Apple Store. Then, you’ll be notified whenever your store gets a new shipment of AirPods.
If you missed out on ordering your AirPods for a pre-Christmas delivery, there’s still a chance you might get ahold of a pair because they’ll be available in Apple’s retail stores on Monday, December 19th. Don’t, however, get your hopes up because this will likely mirror the Apple Pencil launch where “available in store” really means “good luck with that.”
Check out Apple’s MacArthur Chambers store in downtown Brisbane, Australia. We have several photos submitted by an Aussie reader, and they really show off this gorgeous building, which was named for General Douglas MacArthur.
Amazon has taken a page from Apple’s book and maybe one-upped it, or at least brought it closer to home. The company announced Amazon Go, a combination retail store and app that allows you to walk in, scan a code, and walk out without doing going through any form of checkout line. Apple’s been doing something similar for years.
Apple opened registration for its popular Hour of Code workshops on Thursday. The workshops will take place from December 5th through December 11th at all 487 of Apple’s retail locations, which are now just called “Apple.”
Apple’s online store went offline Thursday morning ahead of the company’s “hello again” media event. That’s not much of a surprise considering the company is expected to introduce new MacBook Pro models today.
Keith Burton was at last weekend’s Apple Regent Street opening. He took some great photos—including a shot of Apple retail head Angela Ahrendts—of the event and was kind enough to let us publish them.
A group of teenagers wearing hoodies and hats stormed the Apple Natick Collection Store, making off with US$13,000 worth of iPhones. The teens spent less than a minute in the store, and the iPhones they stole were attached to security cables.
It’s no secret Apple’s iPhone 7 and iPhone 7 Plus inventory is constrained, but now it’s clear just how limited availability will be come Friday morning when the new models are supposed to hit store shelves. The iPhone 7 Plus is sold out around the world, as is the Jet Black iPhone 7, which means what’s left of the black, rose gold, and silver iPhone 7 inventory will be hard to come by.
Apple’s online store went offline Wednesday morning ahead of the company’s “See you on the 7th” special media event. The Apple Store app now says “We’ve got something special in store for you,” which most likely is the iPhone 7.