Surveillance Video Shows Chaos Inside Apple Store During Last Year's Crossgates Mall Shooting

· Jim Tanous · Cool Stuff Found

So right off the bat let’s acknowledge that this isn’t cool stuff (darn predefined content categories), but it’s certainly interesting. Last November, a man opened fire inside the Crossgates Mall in Albany, NY. Now that the suspect has been convicted, police this week released surveillance footage from inside the Apple Store located near where the incident took place. The silent surveillance video shows the panic of holiday shoppers and Apple employees as they run for cover, something of which modern Apple Store designs unfortunately provide very little. Still, if you’re ever in a situation like this, try not to trample each other, especially those with strollers, OK? Check out the video and story over at ABC News.

Surveillance Video Shows Chaos Inside Apple Store During Last Year’s Crossgates Mall Shooting

Chicago's New Apple Store Lets You Get Your MacBook Fixed Inside a MacBook

· Jim Tanous · Cool Stuff Found

If there’s one thing about Apple Stores that everyone can agree on, it’s that they certainly stand out, and it looks like Apple isn’t aiming to change that reputation any time soon. The company’s upcoming flagship store in Chicago is being constructed with glass walls all around and a carbon fiber roof. But this week, the construction crew deviated from the original design plans and added a white Apple Logo to the center of the roof, making the store look like a giant MacBook. Check out the video of the store’s construction from DNAinfo.

Panorama of Park Meadows Mall Apple Store

· John Martellaro · Cool Stuff Found

Apple’s old retail store in the city of Lone Tree, CO (Park Meadows Mall) was always shoulder to shoulder.  Late last year, Apple opened its new store, not far from the old location. The new design is gorgeous and spacious. The problem is getting a pano shot. Because the store is so big, it’s impossible to get a proper shot with a constant flow of foot traffic during business hours. So I got there early before the store opened and took this amazing photo. The store really shows off its beauty when empty like this. But, of course, the really beauty is when it opens and becomes, well, still very crowded. (iPhone 7, size reduced.)

Panorama of Park Meadows Mall Apple Store

Apple's 5th Avenue Store Glass Cube Dismantling is Only Temporary

· Jeff Gamet · News

5th Ave Apple Store glass cube being removed temporarily during construction

A New York City building permit is making the rounds and raising eyebrows because it’s for removing the iconic glass cube entrance covering the 5th Avenue Apple store. The cube is coming down, but only temporarily, because it’s in the way of Apple’s renovation plans.

A New Drone Is Coming To Apple Stores

· Andrew Orr · Product News

A new drone on the market called the Hover Camera Passport will soon be sold in Apple retail stores. Made by Chinese startup Zero Zero Robotics, and it will soon be available for in-store purchase at retail locations around the world.

Apple Store Online, (PRODUCT)RED iPhone 7, New 9.7-inch iPad Available Now

· Jeff Gamet · News

iPhone 7 PRODUCT(RED) Special Edition

As expected, Apple’s online store is back up and running, and you can buy the new (PRODUCT)RED iPhone 7 and 9.7-inch iPad today. That doesn’t, however, mean you can get one in your hands today—unless you’re looking for the red iPhone and can get to your local Apple retail store.

Apple Online Store Down Ahead of (PRODUCT)RED iPhone 7, New iPad Launch

· Jeff Gamet · News

Apple Store offline ahead of (PRODUCT)RED iPhone 7 and new iPad launch

Apple’s online store was replaced with a note saying “We’ve got something special in store for you” Friday morning, which is no surprise since today is they day the (PRODUCT)RED iPhone 7 and new 9.7-inch iPad go on sale. The online store will reopen at 8:01 AM pacific time.

Planned Tuesday Morning Down Time for Apple Store has the Internet Flipping Over New Product Possibilities

· Jeff Gamet · News

Apple Online Store down time hints at new product announcements, maybe

Apple’s online store will be unavailable Tuesday morning until 8:30 AM eastern time, leading to speculation that a product refresh is about to happen. The company’s own System Status webpage was the tip-off, and since Apple always takes its store offline ahead of product releases the interent is flipping out over the possibility of something new showing up on the page.

Check out the Machine Apple Stores Use to Calibrate iPhone Screens

· Bryan Chaffin · Cool Stuff Found

Motherboard published a photo of a machine Apple Stores reportedly use to calibrate iPhone screens, Touch ID sensors, and cameras. The photo was sent to Motherboard‘s Jason Koebler after he offered a photo bounty on it. He believes it’s a key part of how Apple maintains a lock on iPhone screen replacement, which is probably true. One can argue whether or not Apple should maintain that lock, but judging from the kludgy look this device has, it may be necessary. The tipster told the site he was a former Apple Genius, and he described the machine as, “not very Apple-like at all.” Check out the full piece for more information and a larger version of the image.

Check out the Machine Apple Stores Use to Calibrate iPhone Screens

Genius Bar Revives 30 Year Old Mac SE

· Jeff Gamet · Cool Stuff Found

If your Mac isn’t working you make a Genius Bar appointment at your local Apple Store to get some help. That’s exactly what my good friend and British Tech Network host Ewen Rankin did—except his was a 30 year old Mac SE prototype. With the help of friends he got ahold of Mac OS System 3.3 on floppy disks—the operating system the SE originally shipped with—and then made his way to the Apple Store. The geniuses were more than happy to help out even though the Mac was older than some of them, and in the end they got it up and running. Sure, Ewen could’ve taken care of the Mac himself, but enlisting the aid of the Genius Bar wasn’t only cool, it was a great example of Apple’s customer service in action.

AirPod Alerts for Your Local Apple Store

· Andrew Orr · Cool Stuff Found

When AirPods went on sale for preorder on December 13, Apple quickly became backordered. Customers found that delivery estimate for their order were up to 4-6 weeks out. Apple Stores have been receiving shipments of AirPods every day or so. Other stores like BestBuy and Target are also getting regular shipments. If you haven’t ordered AirPods yet, and don’t want to have to check with each store, you can use this handy website to get AirPod Alerts. You enter your email address and the physical address of your local Apple Store. Then, you’ll be notified whenever your store gets a new shipment of AirPods.

AirPod Alerts for Your Local Apple Store

AirPods Available in Apple's Retail Stores on Dec 19

· Jeff Gamet · Product News

AirPods in Apple Stores on December 19

If you missed out on ordering your AirPods for a pre-Christmas delivery, there’s still a chance you might get ahold of a pair because they’ll be available in Apple’s retail stores on Monday, December 19th. Don’t, however, get your hopes up because this will likely mirror the Apple Pencil launch where “available in store” really means “good luck with that.”

Photo Tour of Apple Brisbane in MacArthur Chambers

· Bryan Chaffin · News

Apple Brisbane

Check out Apple’s MacArthur Chambers store in downtown Brisbane, Australia. We have several photos submitted by an Aussie reader, and they really show off this gorgeous building, which was named for General Douglas MacArthur.

Amazon Go: a Retail Store with No Checkout Lines (Kind of Like Apple)

· Bryan Chaffin · Analysis

Woman shopping at Amazon Go with

Amazon has taken a page from Apple’s book and maybe one-upped it, or at least brought it closer to home. The company announced Amazon Go, a combination retail store and app that allows you to walk in, scan a code, and walk out without doing going through any form of checkout line. Apple’s been doing something similar for years.

Apple Opens Registration for 'Hour of Code' Workshops at Apple Stores

· Bryan Chaffin · News

Girl Working with Playgrounds on iPad in Hour Of Code

Apple opened registration for its popular Hour of Code workshops on Thursday. The workshops will take place from December 5th through December 11th at all 487 of Apple’s retail locations, which are now just called “Apple.”

Apple Store Offline Ahead of 'hello again' Media Event

· Jeff Gamet · News

Apple Store offline

Apple’s online store went offline Thursday morning ahead of the company’s “hello again” media event. That’s not much of a surprise considering the company is expected to introduce new MacBook Pro models today.