Apple Customer Satisfaction Scores 81 on ACSI Survey

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The American Customer Satisfaction Index (ACSI) recently did an Apple customer satisfaction survey in which the company scored 81 out of 100. Other companies were included as well.

Following a 1% jump, Samsung moves into a first-place tie with Apple at 81 despite smartphone sales dropping for both companies…Apple’s iPhone X, iPhone 8 Plus, and iPhone SE all score 83…Customer experience shows little improvement over the last year. Cell phones are generally easy to use, with text messaging earning the top score at 85. Despite being the only area to improve year over year, battery life (78) finishes last among customer experience benchmarks.

Spectre Camera 1.1 Adds More Stabilization Support

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The developers of the Spectre camera app shared some news about their app. They added stabilization support for iPhone 7, iPhone 6s, and iPhone SE.

With Spectre 1.0, we only supported stabilization on iPhone 8 and later. Stabilization pushes your phone to its limit, and if it can’t keep up, it creates a noticeable drop in quality. We hoped to someday bring it to older devices, but wanted to under-promise and over-deliver.

iPhone SE is £16 a Month in UK BT Black Friday Sale

· · Cool Stuff Found

LONDON – BT has revealed its Black Friday 2018 offers, including the iPhone SE with 6GB of data for £16 ($20) a month for the first six months. The cost then rises to £27 ($34.60) a month. The deal involves a 24-month contract and includes BT Sport’s mobile service. Elsewhere in the BT Black Friday sale, customers can buy an iPhone SE with 12GB of data a month for £18.50 ($23.70) for the first six months. It becomes £32 ($41) a month for the remainder of the 24-month contract and also includes access to BT Sport for mobile. Both deals also come with unlimited calling minutes and unlimited texts and no upfront cost.

iPhone SE is £16 a Month in UK BT Black Friday Sale

Apple Loves Outdated Tech and Gives up on Social Media, Plus Electrified LEGO - ACM 403

· · Apple Context Machine Podcast

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Apple appears to be increasingly comfy offering yesterday’s technology at today’s prices, and Bryan and Jeff are all cranky about it. They also talk about Brixo, chrome-plated and electrified LEGO bricks, and Apple’s new Clips app and what it means for social media. Oh, and Jeff had to edit out an F-bomb because Bryan got all ranty.

Apple's New iPad, Extortionists Threaten iCloud - TMO Daily Observations 2017-03-22

· · The Mac Observer's Daily Observations Podcast

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Apple introduced a new iPad and updated the iPhone SE yesterday, and today is dealing with hackers threatening to trash millions of iCloud accounts. Dave Hamilton joins Jeff Gamet to look at Apple’s latest gear and lament the slow demise of the iPad mini, and to talk about how trying to extort money out of the company is a pretty bad idea.

Analyst Says iPhone SE Was a One-Off for Apple

· · The Back Page

The Apple Crystal Ball

Apple isn’t planning to update iPhone SE, according to well-connected KGI Securities’ analyst Ming-Chi Kuo. If true, it’s hard to understand. There are still people who prefer the smaller iPhone; and, having a current-generation iPhone with a lower price tag helps Apple reach deeper into the market. So why nuke it?